Zuriel Padua
New York
Summary
Enthusiastic and approachable student at Eagle Academy for Young Men of Harlem, pursuing opportunities to cultivate robust customer relationships and enhance sales or customer service initiatives. Dynamic community outreach professional with strengths in event planning, communication, and problem-solving. Proven ability to organize impactful community events and support training initiatives.
Overview
2
2
years of professional experience
Work History
Community Work Volunteer
Odyssey House Victoria
New York
07.2025 - Current
- Assisted staff in organizing community outreach events and activities.
- Participated in training sessions to learn best practices in community service.
- Assisted with organizing and conducting community events such as food drives, fundraisers, and health fairs.
- Assisted in community service activities including elderly care, voter support,
Customer Service Representative
Total Wireless
Union City
01.2025 - Current
- Assisted customers with product inquiries and service issues.
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated customers on service plans and promotional offers.
- Handled returns and exchanges according to company policies.
Intern
Summer Youth Employment Program (SYEP)
New York
06.2023 - 08.2023
- Gained workplace experience and developed customer service skills.
- Collaborated with team members to develop program materials and resources.
- Coordinated logistics for events, ensuring all supplies were available and organized.
- Prepared reports summarizing project progress and results for management review.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Eagle Academy of Young Men of Harlem
New York, NY01-2026
Skills
- Community outreach and engagement
- Event planning and coordination
- Report writing and analysis
- Customer service excellence
- Team collaboration and support
- Problem solving and resolution
- Analytical thinking and creative problem-solving
- Strong interpersonal and communication skills
- Motivated and dependable team player
- Proficient in computer use
- Physically fit and able to lift heavy objects
- Professional and respectful demeanor in the workplace
Affiliations
- Developing skills as a bodybuilder
- Interested in technology and computers
Accomplishments
- C.L.E.A.R. Award of Achievement – April 2024
Recognized for embodying the values of Commitment, Leadership, Excellence, Accountability, and Resilience.
Languages
English
Professional
References
References available upon request.
Timeline
Community Work Volunteer
Odyssey House Victoria
07.2025 - Current
Customer Service Representative
Total Wireless
01.2025 - Current
Intern
Summer Youth Employment Program (SYEP)
06.2023 - 08.2023
High School Diploma -
Eagle Academy of Young Men of Harlem
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