Zuriel M Junco
Houston,TX
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Preparation Cook
Dinner
Sevierville, TN
08.2022 - 09.2024
- Ensured that all dishes were prepared correctly according to company standards before serving.
- Complied with nutrition and sanitation regulations while preparing meals for customers.
- Monitored temperatures of ovens, grills, fryers and other kitchen equipment to ensure proper functioning.
- Organized storage areas for food items and supplies to ensure efficient retrieval.
- Weighed out portions of meat products accurately before beginning meal preparations.
- Assisted in the preparation of a variety of dishes according to recipes and instructions.
- Cut fruits into cubes or slices for garnishing desserts as well as adding flavorings.
- Followed all safety protocols when handling sharp objects such as knives and graters.
- Sliced vegetables like onions or mushrooms for salads or sandwiches per order requirements.
- Maintained cleanliness of work area throughout shift by sweeping, mopping, scrubbing, and sanitizing surfaces.
- Garnished entrees with parsley sprigs or lemon wedges prior to plating them up.
- Operated deep-fryer machines to prepare French fries or fried chicken wings for customers.
- Cleaned utensils used during food preparation activities promptly after each shift.
- Used various kitchen tools and equipment such as blenders, mixers, grinders safely and efficiently.
- Prepared ingredients for use in cooking, including washing, chopping, mixing, blending and measuring.
- Grilled and deep fried various foods from meats to potatoes.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Made meals in accordance with company standards and requirements.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Supervisor
Hammer and stone
Sevierville, TN
03.2023 - 01.2024
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Monitored employee productivity to provide constructive feedback and coaching.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Housekeeper
Mastercorp Resort Housekeeping Services
Sevierville, TN
01.2023 - 03.2023
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Ensured that all health standards were met during cleaning operations.
- Followed safety procedures when handling hazardous materials.
- Observed proper use of chemicals when cleaning various surfaces.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported any maintenance issues or damage to supervisors immediately.
- Provided information about hotel services upon request from guests.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Disinfected telephones, light switches and other frequently touched objects.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Sanitized all areas of the hotel lobby and public restrooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Maintained and organized cleaning supplies stock.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Interacted pleasantly with clients and guests when performing daily duties.
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Communicated with maintenance team on damages to repair.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Inspected furniture for damage or stains in between guest stays.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Communicated with customers about requests for additional supplies or cleaning services.
- Sorted and counted linens and organized in storage areas.
- Reported damage or theft of hotel property to management.
- Swept and damp-mopped private stairways and hallways.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Waxed and polished wood furnishings to restore faded appearance.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Houseman Supervisor
Margaritaville
Sevierville, TN
08.2022 - 03.2023
- Provided guidance and support to all housekeeping staff members as needed.
- Displayed strong problem-solving skills when addressing issues with guests or personnel conflicts within the department.
- Responded promptly to any emergency situations that may arise in the hotel environment.
- ++Ensured that housekeeping staff followed safety procedures when using chemicals or operating machinery.
- Ensured that housekeeping staff followed safety procedures when using chemicals or operating machinery.
- Communicated regularly with front desk personnel about room status changes.
- Conducted regular inspections of guest rooms and public areas to ensure they meet established standards of cleanliness.
- Resolved customer complaints in a timely manner regarding housekeeping services.
Education
High School Diploma -
Maximo Gomez
Camagüey06-2015
Skills
- Sanitation Procedures
- Ingredient Preparation
- Baking techniques
- Grilling Techniques
- Menu Planning
- Batch Cooking
- Customer Service
- Attention to Detail
- Recipe reading
Languages
Spanish
Professional
Timeline
Supervisor
Hammer and stone
03.2023 - 01.2024
Housekeeper
Mastercorp Resort Housekeeping Services
01.2023 - 03.2023
Preparation Cook
Dinner
08.2022 - 09.2024
Houseman Supervisor
Margaritaville
08.2022 - 03.2023
High School Diploma -
Maximo Gomez
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