Zurisaday Hernandez
Dallas,TX
Summary
Dynamic individual with hands-on experience in Phlebotomy and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Lead Lifeguard
Dallas Aquatics
09.2022 - Current
- Provided excellent customer service to all guests, addressing concerns promptly and professionally. Managed approximately 20 incoming calls, faxes per day from customers.
- Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage throughout operation hours.
- Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment.
- Organized engaging swim lessons for various age groups, teaching essential skills for aquatic safety and enjoyment.
Lifeguard/Water Safety Instructor
Dallas Aquatics
05.2019 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improve student training initiatives by sharing expertise in the water safety instruction techniques and best practices.
- Provided friendly customer service to guests and addressed concerns. A
Care Assistant
Beyond the Bell, After School Program
02.2021 - 05.2024
- Enhanced student safety by diligently monitoring play areas and maintaining a clean, organized environment. Approximately 25 students to be on job duty.
- Improved student behavior with consistent enforcement of classroom rules and positive reinforcement strategies.
- Guided students through conflict resolution exercises, fostering healthy relationships among peers. Having 2 or 3 conflicts but always talk about it and to solve the problem.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Education
Associate of Science -
Dallas College
Dallas, TX06-2025
Certificate of Training Phlebotomy
Phlebotomy Training Specialist
Arlington, TX10-2024
High School Diploma -
Moises E. Molina High School
Dallas, TX05-2019
Skills
- Bilingual (English & Spanish)
- Proficient in (RecTrac)
- Cleaning protocols
- Customer service/Teamwork
- Effective Communicator
- Cash Handling
- Rapid and Adaptive
Timeline
Lead Lifeguard
Dallas Aquatics
09.2022 - Current
Care Assistant
Beyond the Bell, After School Program
02.2021 - 05.2024
Lifeguard/Water Safety Instructor
Dallas Aquatics
05.2019 - 08.2024
Associate of Science -
Dallas College
Certificate of Training Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Moises E. Molina High School
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