Zuzana Wallachova 561-215-5588
West Palm Beach,Florida
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
14
14
years of professional experience
Work History
Retail Sales Specialist/Coordinator's Assistant
Home Goods
West Palm Beach, FL
10.2017 - Current
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Tightened security around store to reduce shrink and alleviate theft.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Beauty and Wellbeing Sales Consultant
Apthorph Pharmacy
New York, NY
10.2014 - 06.2017
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [ype] and [Type] products.
- Increased business sales utilizing [Product or Service] knowledge.
Clarins Counter Manager
Macys Department Store
West Palm Beach, FL
09.2007 - 03.2014
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Ranked among top sales performers, averaging over $[Amount] sales annually.
- Protected store assets and inventory via loss prevention procedures.
- Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
- Identified opportunities and cultivated new business through [Number] new cold calls per week.
Education
High School Diploma -
Bussines Trade School
Ostrava Czech Republik06.1980
Skills
- Merchandise Recommendations
- Inventory Management
- Excellent Written and Verbal Communication
- Merchandise Receiving and Handling
- Exceeding Customer Expectations
- Store Policies and Procedures
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Product Knowledge
- Merchandising and Display
- Product Demonstrations
- Locating Merchandise
Timeline
Retail Sales Specialist/Coordinator's Assistant
Home Goods
10.2017 - Current
Beauty and Wellbeing Sales Consultant
Apthorph Pharmacy
10.2014 - 06.2017
Clarins Counter Manager
Macys Department Store
09.2007 - 03.2014
High School Diploma -
Bussines Trade School
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