Zuzana Whitelaw
The Woodlands,TX
Summary
Detail-oriented professional, exceptional organizational and communication skills, with over fifteen years of experience in scheduling and follow up, assignment of tasks through to completion, quality control, customer service, back-office support, accounting, sales, travel, pre-school teaching experience who enjoys people interaction. Outstanding interpersonal skills; proficient in Slovak, Hungarian, Czech and Russian (read and write). I am passionate about helping people and making sure that everyone is happy and comfortable.
Overview
24
24
years of professional experience
Work History
Business Development Representative /Executive Assistant
GENESIS MEDICAL GROUP
09.2022 - Current
- Communicated directly with customers and partners to build strong business networks and relationships.
- Coordinating meetings and calls, gathering, handling highly complex project, composing and preparing correspondence that is confidential,
- Responsible for managing the schedules, completing expense reports, provide general administrative support, filing and organizing
- Working together with the team to establish and share prospecting techniques that work
- Researched product pricing, ratings and performance and created comparison spreadsheets
Community Liaison
HARBOR HOSPICE
01.2021 - 09.2022
- Develop and execute marketing plans
- Building collaborative relationships with assisted living facilities, hospitals and physician offices.
Lead Teacher
TRINITY EPISCOPAL CHURCH –KIDS CORNER
01.2016 - 01.2021
- Support and carry out activities related to the preschool program
- Assisted in staff development training programs.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Accountant/Auditor
INGERSOLL RAND INTERNATIONAL
01.2007 - 01.2012
- Accounts Payable and Auditing
- Developed work protocols and improvement plans to increase work efficiency
- Worked closely with department heads and over 300 vendors
- Proficient in Word, Workforce, CRM, Excel
Front Desk Agent/Concierge/Sales
ROYAL CARIBBEAN & NORWEGIAN CRUISE LINE
01.2000 - 01.2003
- Provided exemplary customer service to guests on board and handled complaints, guest assessments
- Promoted Tours and Excursions
- Selected for inaugural cruise of a newly built cruise ship in Germany
- Set up cruise schedules and Secretary of the Captain
Education
Bachelor’s Degree - Business & Marketing
UNIWORLD
2007
German Language Certificate -
Vienna School of German
2000
Certificate -
Oxford Language School
Brighton, United Kingdom1999
Degree - Economics
Technical School of Civil Engineering And Geodesy
Kosice, Slovakia1997
Skills
- Control of Expenses
- Microsoft Word
- Time Management
- Microsoft Windows
- Microsoft Outlook
- Coordination
Timeline
Business Development Representative /Executive Assistant
GENESIS MEDICAL GROUP
09.2022 - Current
Community Liaison
HARBOR HOSPICE
01.2021 - 09.2022
Lead Teacher
TRINITY EPISCOPAL CHURCH –KIDS CORNER
01.2016 - 01.2021
Accountant/Auditor
INGERSOLL RAND INTERNATIONAL
01.2007 - 01.2012
Front Desk Agent/Concierge/Sales
ROYAL CARIBBEAN & NORWEGIAN CRUISE LINE
01.2000 - 01.2003
Bachelor’s Degree - Business & Marketing
UNIWORLD
German Language Certificate -
Vienna School of German
Certificate -
Oxford Language School
Degree - Economics
Technical School of Civil Engineering And Geodesy
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