Zuzanna Zeler
Chicago,IL
Summary
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Solutions For Care
08.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
Prestige Beauty Advisor
Ulta Salon And Cosmetics
05.2020 - 08.2023
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended specific hair and beauty products to meet individual customer needs.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Opened new product boxes and stocked items in displays.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Maintained counter and display areas for cleanliness and organization.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Met sales goals, supporting organizational health through consistent and reliable service.
Crew Member
AMC Theaters
11.2018 - 05.2020
- Communicated with guests to provide them a satisfactory experience when buying tickets, handling up to 60 guests an hour during big movie premieres
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Awarded employee of the month in May 2019 for providing outstanding customer service and being the highest movie membership seller.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Psychology
North Park University
Chicago, ILSkills
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in using office software and online reservation platforms
- Passion for travel and a deep understanding of different destinations, cultures, and travel styles
Languages
Polish
Native or Bilingual
Timeline
Care Coordinator
Solutions For Care
08.2023 - Current
Prestige Beauty Advisor
Ulta Salon And Cosmetics
05.2020 - 08.2023
Crew Member
AMC Theaters
11.2018 - 05.2020
Psychology
North Park University