Summary

Overview

Work History

Education

Skills

Military Service

Languages

Timeline

Zvastien Rush III

Palm Coast,FL

Summary

Excelled in customer service and problem-solving, enhancing patient outcomes and customer satisfaction. Demonstrated exceptional attention to detail and relationship-building skills, contributing to team success and efficient, empathetic service delivery. Professional observer with deep commitment to accuracy and thoroughness. Provided critical observations that informed strategic decisions, ensuring operational clarity. Known for strong collaboration and adaptability, effectively supporting team goals and dynamic requirements. Proficient in detailed analysis and problem-solving, valued for reliability and flexibility.

Overview

years of professional experience

Work History

Self Employed: Food Delivery Courier

Door Dash

Palm Coast, FL

08.2021 - Current

Followed company policies and procedures during shift.
Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Drove safely at all times to avoid accidents and harm.
Ensured safe transportation of packages with careful handling and secure storage methods.
Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.

Self Employed: In Home Caregiver

Family Assistance

New York, NY

07.2019 - 11.2022

Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Enhanced quality of life for patient through attentive assistance with daily activities, including bathing, dressing, and grooming.
Provided effective companionship for patient who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer's disease or dementia.

Security Host

Walt Disney World Parks and Resorts

Orlando, FL

08.2016 - 07.2019

Elevated overall guest satisfaction by promptly addressing concerns reported regarding security or attendee behavior while on site at events.
Mitigated potential conflicts through adept use of diplomacy skills, fostering an atmosphere of respect and cooperation among guests at events.
Enhanced facility security by conducting regular patrols and monitoring surveillance cameras.
Prevented unauthorized access by verifying visitor credentials upon entry into restricted areas within the premises.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Behavioral Health Technician

AdventHealth Orlando

Orlando, FL

10.2013 - 07.2016

Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.

Education

Associate Of Arts And Sciences - Human Behavior

Daytona State College

Daytona Beach, FL

Certificate - Emergency Medicine

U.S. Air Force School of Aerospace Medicine

San Antonio, TX

01.1998

College Prepatory - Religious Studies

St. Joseph Regional HS

Montvale, NJ

06.1992