Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Hobbies and Interests
Affiliations
Work Availability
Work Preference
Timeline
Generic

ZWANNAH A. SARNOR

Summary

Dedicated and results-oriented leader with a proven track record in 25 years of military service. Experienced in leadership, mentorship, career counseling, instructional design, and program management. Proven ability to motivate and inspire individuals, develop effective training programs, and provide guidance on career paths. Oversaw the supervision and direction of day-to-day activities that drove efficiency, productivity, and profitability. Achieved significant improvements in training efficiency and safety protocols, demonstrating a blend of strategic decision-making and effective communication skills.


• Friendly, positive attitude
• Career Counseling
• Communication

• Customer Service
• Team Building | Collaboration
• Crisis management

• Procurement | Requisition
• Leadership
• Personnel | Talent management

Overview

25
25
years of professional experience
19
19
Certification

Work History

Senior Personnel Supervisor

13th Sustainment Command
01.2022 - Current

• Championed change management initiatives within the department during organizational restructuring or policy updates, ensuring a smooth transition for all 250 personnel involved.
• Ensured adherence to health and safety regulations by conducting quarterly regular inspections and implementing corrective measures where necessary.
• Maintained over 250 accurate personnel records, ensuring compliance with labor laws and company policies.
• Fostered an inclusive work environment by promoting diversity initiatives and championing equal opportunities for all 250 employees.

Trainer/Facilitator

First Army
01.2018 - 12.2021

• Create training materials, including presentations, manuals, and interactive activities for over 65 personnel. Tailor training content to meet the specific needs of different teams or departments.
• Conduct assessments to identify the skills and knowledge gaps within an organization. Utilize surveys, interviews, and consultations with managers to determine training needs and budget shortfalls.
• Use various educational technologies and platforms to deliver training content. This includes learning management systems (LMS), webinars, and virtual classrooms.
• Maintain detailed records of training activities, participant progress, and completion rates. Provide reports to management on the impact of training programs for over 65 personnel.

Talent Acquisition Recruiter

Recruit Training Command
01.2015 - 12.2017

• Create training materials, including presentations, manuals, and interactive activities for over 65 personnel. Tailor training content to meet the specific needs of different teams or departments.
• Conduct assessments to identify the skills and knowledge gaps within an organization. Utilize surveys, interviews, and consultations with managers to determine training needs and budget shortfalls.
• Use various educational technologies and platforms to deliver training content. This includes learning management systems (LMS), webinars, and virtual classrooms.
• Maintain detailed records of training activities, participant progress, and completion rates. Provide reports to management on the impact of training programs for over 65 personnel.

Drill Sergeant/ Instructor

434 FA Bde
01.2011 - 12.2014

• Instilled a strong patriotism and loyalty to the unit, organization, and country by reinforcing military customs and traditions throughout training. Counseled students on course standards and assisted them in mastering technical materials.
• Ensured the safety of all 65 personnel with thorough risk assessments, proper equipment maintenance, and adherence to safety protocols during training exercises.
• Fostered a culture of teamwork and camaraderie among 65 trainees through group activities, peer evaluations, and mutual support initiatives.
• Streamlined training schedules by coordinating with other instructors, optimizing resource allocation, and minimizing logistical issues.

Logistics Senior NCO, Material Management

1st Infantry Division Sustainment Brigade
01.2008 - 12.2010
  • Implement specific customer requirements, such as internal reporting or customized transportation metrics, so that the subordinate customer units can track cargo shipment
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues with companies like Honeywell, Raytheon, DLA, and TACOM
  • Implemented emergency scenarios into risk management programs to ensure supply chain continuity
  • Create policies or procedures for logistics activities that save the Division over 300 million dollars in procurement purchases in 1 year.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Established foundational processes for business operations.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.

Platoon Sergeant/Warehouse Supervisor

3rd Cavalry regiment
01.2006 - 12.2007
  • Direct and coordinate the activities of employees engaged in producing or processing goods, ensuring subordinate personnel receive the training necessary for professional development, such as inspectors, machine setters, and fabricators
  • Plan and establish work schedules, review document registers quarterly and prepare quarterly reconciliation, manage hand receipts to eliminate excess property, and submit requisitions for shortages, assignments, and production sequences to meet production goals
  • Maintain operations data, such as time sheets, production records, and cost analysis records, and prepare production report results for management
  • Implement measures that motivate employees and improve production performance, equipment safety, product quality, or efficiency.

Warehouse Manager

27th Brigade Support Battalion
01.2003 - 12.2005
  • Schedule or monitor goods shipments by air or surface pickup, delivery, or distribution of products or materials
  • Respond to customers' or shippers' questions and complaints regarding storage and distribution services from Defense Logistics Agency (DLA)
  • Documented standards and developed emergency operating processes for receiving, handling, storing, shipping, or salvaging products or materials with a 92% satisfaction
  • Move from a supply-based system that relies on logistics mass to one that relies more heavily on information supremacy and distribution agility and exploits logistics velocity and automation improvements.

Aviation Material Manager/Senior Supply Supervisor

277th Aviation Support Battalion
01.2000 - 12.2002
  • Collaborate with other departments (Military Units) and Civilian agencies such as DLA, TACOM, CECOM, and LRC as necessary to meet customer requirements, take advantage of sales opportunities, and, in the case of shortages, minimize negative impacts on a business.
  • Developed an understanding of customers' needs and toke actions to ensured that 98% of such needs were met.
  • Maintain favorable business relationships with key customer personnel directly relevant to logistics and transportation movements.
  • Introduced a vendor evaluation program, ensuring consistent quality and service from suppliers.

Education

Legal Studies Bachelor of Science -

Post University
Waterbury, CT
04.2024

Skills

  • Active Listening Critical Thinking
  • Problem-solving Troubleshooting
  • Administration and Management
  • Judgment Decision Making
  • Customer Personal Service
  • Management of Personnel Resources
  • Negotiation
  • Supply Chain Optimization
  • Time Management
  • Logistics Coordination
  • Quality Assurance
  • Cost Reduction
  • Training and Development
  • Regulatory Compliance
  • Cross-functional Teamwork
  • Research Experience
  • Production Scheduling
  • Supplier Relations

Certification

  • Capabilities, Training & Doctrine Development Integration
  • Contracting Officer Representative (COR)
  • Operational Contract Support (OCS)
  • Demonstrated Senior Logistician
  • Certified Logistics Technician (CLT)
  • Joint Logistics
  • Lean Six Sigma-Yellow, Belt
  • Lean Six Sigma-Green Belt
  • Project Manager
  • Acquisition Law & Policy Credential
  • Advanced Contingency Contracting Credential
  • Foundational Intellectual Property (IP) Credential
  • Supply Chain Integration Credential
  • Defense Basic Preservation and Packing
  • Manager Development
  • Supervisor Development
  • Defense marking for Shipment & Storage
  • Defense Reutilization/Marketing System
  • Defense Distribution Management
  • OSHA-10 General

Accomplishments

  • Earned the Army Combined Logistics Excellence Award for an overall focus on sustaining readiness in maintenance, deployment operations, and supply and support operations.
  • Supply Excellence Award (SEA) Programs
  • General Brehon B. Somervell Coin-Medallion (Medal) for contribution in sustainment with specific emphasis on multifunctional logistics.

Additional Information

Secret Clearance

Hobbies and Interests

  • Soccer
  • Football

Affiliations

  • APICS – Association for Supply Chain Management
  • The Association of Quartermasters

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceTeam Building / Company RetreatsPersonal development programsCareer advancementCompany Culture

Timeline

Senior Personnel Supervisor

13th Sustainment Command
01.2022 - Current

Trainer/Facilitator

First Army
01.2018 - 12.2021

Talent Acquisition Recruiter

Recruit Training Command
01.2015 - 12.2017

Drill Sergeant/ Instructor

434 FA Bde
01.2011 - 12.2014

Logistics Senior NCO, Material Management

1st Infantry Division Sustainment Brigade
01.2008 - 12.2010

Platoon Sergeant/Warehouse Supervisor

3rd Cavalry regiment
01.2006 - 12.2007

Warehouse Manager

27th Brigade Support Battalion
01.2003 - 12.2005

Aviation Material Manager/Senior Supply Supervisor

277th Aviation Support Battalion
01.2000 - 12.2002
  • Capabilities, Training & Doctrine Development Integration
  • Contracting Officer Representative (COR)
  • Operational Contract Support (OCS)
  • Certified Production Technician (CPT)
  • Certified Logistics Technician (CLT)
  • Joint Logistics Course
  • Lean Six Sigma-Green, Belt
  • Lean Six Sigma-Black Belt
  • Project Manager
  • Acquisition Law & Policy Credential
  • Advanced Contingency Contracting Credential
  • Foundational Intellectual Property (IP) Credential
  • Supply Chain Integration Credential
  • Defense Basic Preservation and Packing
  • Manager Development
  • Supervisor Development
  • Defense marking for Shipment & Storage
  • Defense Reutilization/Marketing System
  • Defense Distribution Management

Legal Studies Bachelor of Science -

Post University
ZWANNAH A. SARNOR