Zyah Coleman
Los Angeles,CA
Summary
Dynamic professional with a proven track record in child supervision and development, demonstrated at Monkeying Around Child Care. Excelled in creating safe, engaging environments and fostering trust with families. Skilled in CPR, with a knack for resolving issues using positive reinforcement. Streamlined operations at Eisner Health, enhancing office efficiency.
Overview
3
3
years of professional experience
Work History
Childcare Provider
Monkeying Around Child Care
06.2024 - 12.2024
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Assisted in potty training and other daily hygiene activities to support child development.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Monitored children's activities to verify safety and wellbeing.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
Receptionist
Eisner Health
01.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding clients and company.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Operated multi-line telephone system to answer and direct high volume of calls.
Assistant Game Operations Ticket Manager
Santa Monica Pier Aquarium
01.2022 - 03.2023
Cashier
CVS Pharmacy
07.2021 - 01.2022
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate Of Applied Business - Business
Los Angeles Trade Technical College
Los Angeles, CA07.2023
High School Diploma -
Whitney Young High
3051 W 52nd St Los Angeles, CA 90043 United State07.2022
Skills
- Child supervision
- CPR training
- Childcare
- Child development
Timeline
Childcare Provider
Monkeying Around Child Care
06.2024 - 12.2024
Receptionist
Eisner Health
01.2023 - 08.2023
Assistant Game Operations Ticket Manager
Santa Monica Pier Aquarium
01.2022 - 03.2023
Cashier
CVS Pharmacy
07.2021 - 01.2022
Associate Of Applied Business - Business
Los Angeles Trade Technical College
High School Diploma -
Whitney Young High
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