Zyana Turcios
Elmwood Park,IL
Summary
My name is Zyana Turcios, I am a class of 2028 student at Beloit College currently, studying to become a Criminal Psychologist. Skilled in conflict mediation, consistently fostering positive workplace dynamics. Proven leader and effective communicator, adept at administrative support and problem-solving. Excelled by streamlining operations and maintaining confidentiality, enhancing efficiency. Demonstrated dependability and leadership across diverse roles, from organizing community events to ensuring customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Office Assistant
Beloit College
10.2024 - Current
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Making door decs and bulletin boards
- Maintained confidentiality in handling sensitive information/files while performing administrative tasks.
Summer Student Intern
Illinois Secretary of State Facility
06.2024 - 08.2024
- Provided exceptional customer service, resolving client issues promptly and professionally.
- Maintained confidentiality of sensitive information while handling sensitive correspondence related to state affairs.
- Taking charge of tests supervising for drivers trying to get their CDL licenses.
- Updating and Adding confidential/personal information to licenses
Community Organizer
Build Inc
03.2023 - 08.2023
- Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
- Coordinated and implemented numerous meetings, forums and community events.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Conducted meetings with clergy, community leaders and organizational ally leadership.
- Created strong and sustainable [Type] organization by fundraising, forming relationships with key players and building brands.
Restaurant Team Member
Cafe #10 Chicago
03.2017 - 06.2023
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Greeted guests pleasantly and answered menu questions.
- Used proper techniques to prepare food and ingredients.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Education
High School Diploma -
Elmwood Park High School
Elmwood Park, IL06-2024
No Degree - Criminal Justice
Technology Center of DuPage
Addison, IL06-2023
Skills
- Positive attitude
- Communication
- Dependability
- Administrative support
- Conflict mediation
- Leadership
- Organization
- Problem Solving
- Punctuality
Timeline
Office Assistant
Beloit College
10.2024 - Current
Summer Student Intern
Illinois Secretary of State Facility
06.2024 - 08.2024
Community Organizer
Build Inc
03.2023 - 08.2023
Restaurant Team Member
Cafe #10 Chicago
03.2017 - 06.2023
High School Diploma -
Elmwood Park High School
No Degree - Criminal Justice
Technology Center of DuPage
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