Zyann Archibald

Brooklyn,NY

Overview

years of professional experience

Northwell Health

10.2022 - Current

Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Collected forms, copied insurance cards, and coordinated patient information for billing and insurance processing.
Compiled physical and digital documents, charts, and reports to meet clinical requirements.
Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
Conducted patient intake interviews to collect medical information and insurance details.
Communicated with all partners throughout practice, including physicians, nursing staff, and medical assistants.
Observed strict HIPAA guidelines according to company policy.
Informed patients of financial responsibilities prior to rendering services.
Answered multi-line phone system and directed callers to requested personnel and departments.
Coordinated referrals, authorizations, and follow-ups through EMR platforms to ensure continuity of care.
Utilized EMR/EHR systems (e.g., Epic, Allscripts) to accurately document, update, and maintain patient records in real time.

Rutgers Public Health Research Institute

04.2023 - 05.2025

Assisted in recruitment and screening of participants for studies.
Collected and entered research data according to protocol standards.
Supported IRB compliance by following approved study procedures.
Collaborated with faculty and staff to ensure data integrity and accuracy.
Assisted with basic data analysis and reporting using tools such as Excel and statistical software.

Albany Medical Center

02.2022 - 05.2022

Coordinated schedule for eight operating rooms and three treatment rooms and addressed nursing and anesthesiologist staffing needs.
Greeted approximately 50 patients a day, received patient demographic information, input data, and escorted patients and family members to their assigned rooms.
Communicated with physician technicians and families on the status of procedures.
Performed general medical office duties including answering phones, coordinating receipt of medical records, and scheduling patients.
Worked with patients and all major insurance companies to verify the level of insurance coverage for surgical procedures. Communicate information to patients, physicians, and technicians.

Rutgers University

Newark

2025

SUNY At Albany

Albany, NY

2022

American Heart Association Basic Life Support (BLS) / CPR – July 2025