Zyanya Villegas
SANTA ANA,CA
Summary
Dynamic Store Supervisor at Ross Dress for Less with proven expertise in inventory management and staff supervision. Enhanced customer satisfaction through effective training and relationship building, leading to improved sales growth. Bilingual in Spanish, adept at fostering positive client interactions while maintaining high operational standards.
Professional retail supervisor with proven track record in store management and team leadership. Adept at optimizing store operations, driving sales, and enhancing customer satisfaction. Strong focus on fostering collaborative environments, adapting to dynamic retail needs, and ensuring reliable and efficient performance. Skilled in inventory management, employee training, and customer service excellence.
Reliable Store Supervisor with 8 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.
Overview
13
13
years of professional experience
Work History
Store Supervisor
Ross Dress for Less
08.2016 - 11.2024
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Home Caretaker
Emeritus Senior Living
01.2012 - 07.2015
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
- Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
- Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.
- Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
- Maintained detailed records of client interactions, services provided, medications administered, and any changes in condition or behavior for documentation purposes.
- Elevated overall client experience through proactive communication and consistent follow-up on any concerns or requests.
- Fostered positive relationships with clients and their families to provide comprehensive care and support.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Education
No Degree -
Orange Coast College
Costa Mesa, CAHigh School Diploma -
LOS AMIGOS
Fountain Valley, CA07-2013
Skills
- Inventory management
- Customer service
- Staff supervision
- Multitasking and organization
- Relationship building
- Customer satisfaction
- Positive attitude
- Account management
- Sales strategy
- Business development
- Sales growth
- SPANISH fluency
- Credit assessment
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Store Supervisor
Ross Dress for Less
08.2016 - 11.2024
Home Caretaker
Emeritus Senior Living
01.2012 - 07.2015
No Degree -
Orange Coast College
High School Diploma -
LOS AMIGOS
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