Zykesha Pillard

• Copied medical records and performed various clerical tasks as required.
• Ensured accurate documentation of all aspects of patient care, maintaining high-quality medical records.
• Reduced billing errors with thorough analysis of patient medical records and insurance details.
• Documented accurate and detailed medical records, facilitating seamless communication among healthcare providers.
• Coded medical records using Name coding structure.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Maintained clean and safe environment to promote patient safety and comfort.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

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• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
• Developed and maintained positive relationships with clients to create safe and supportive environment.
• Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
• Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
• Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
• Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
• Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
• Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
• Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
• Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.

• Performed scheduled patient safety checks and documented results to establish patients' well-being.
• Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
• Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
• Applied de-escalation and limit-setting techniques to promote patient cooperation.

Certified Behavioral Technician

Certified On Pre Op And PACU

PRE-Admission Testing

Dementia

Hospice

GI Tubing