Zykevious Grant
Augusta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Confident and decisive when communicating goals and vision to succeed.
Overview
7
7
years of professional experience
Work History
Line Cook
McDonald's
12.2017 - 07.2019
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared and cooked meals according to recipes and customer specifications.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Customer Service Representative
Sitel
07.2019 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Assembly Line Worker
MAU Workforce Solutions
11.2019 - 07.2020
- Completed durable assemblies and subassemblies with hand and power tools.
- Streamlined production process to maximize safety and productivity.
- Continuously checked products for quality assurance according to strict guidelines.
- Conducted quality assurance inspections on finished components and identified issues.
- Followed outlined specifications to implement assembly plans.
- Operated various machines used in production processes.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Overnight Stocker
Walmart
10.2020 - 03.2021
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Maintained organized work area by storing equipment safely and properly.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Package Handler
FedEx
03.2021 - 07.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Temp Worker
Express Employment Professionals
04.2021 - 01.2024
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Moved equipment between job locations, following traffic rules to prevent incidents and quickly reach new sites.
- Assisted with commercial landscaping products by operating large tractors at job sites.
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Checked raw materials and completed work for defects affecting product quality.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
- Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
Sales Associate
Academy Sports Outdoors
04.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Walmart
01.2024 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
Education
Diploma -
Academy Of Richmond County High School
Augusta, GA05.2019
Associate In Computer And Electrical Engineering -
Augusta Technical College
Augusta, GASkills
- Physical Labor
- Environmental Education
- Hand and Power Tool Operation
- Excellent Written and Verbal Communication
- Attention to Detail
- Tractor Operation
- Teamwork Skills
- Equipment Inspection
- Stacking and Staging
- Wood Handling
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Merchandise Restocking
- Order Packaging
Timeline
Cashier
Walmart
01.2024 - 08.2024
Sales Associate
Academy Sports Outdoors
04.2023 - 08.2023
Temp Worker
Express Employment Professionals
04.2021 - 01.2024
Package Handler
FedEx
03.2021 - 07.2021
Overnight Stocker
Walmart
10.2020 - 03.2021
Assembly Line Worker
MAU Workforce Solutions
11.2019 - 07.2020
Customer Service Representative
Sitel
07.2019 - 11.2019
Line Cook
McDonald's
12.2017 - 07.2019
Diploma -
Academy Of Richmond County High School
Associate In Computer And Electrical Engineering -
Augusta Technical College
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