Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Zykia Thompson

Fairburn,GA

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Highly skilled Brand Ambassador with [Number] years of expertise in driving sales through creative marketing initiatives. Strengths include communication skills, knowledge of social media and brand influence with potential customers through friendly conversation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills..

Overview

4
4
years of professional experience

Work History

Service Ambassador

Sodexo Magic
08.2023 - 10.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Provided exceptional service for improved guest experiences and increased repeat business.
  • Maintained a welcoming environment with attentive assistance to customers'' needs.
  • Streamlined processes for efficient service delivery, reducing wait times for clients.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted in completing projects on time through diligent work and effective communication with team members.

Cashier

Subway
01.2020 - 09.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Service Crew Member

Braves Stadium
02.2020 - 04.2021
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Maintained a clean and organized work environment for improved customer experiences.
  • Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
  • Continuously engaged in learning opportunities such as workshops or trainings to improve personal performance within the role.

Education

GED -

West Georgia Technical College
Douglasville, GA
05.2024

Skills

  • Exceptional Communication
  • Upselling Strategies
  • Professional Appearance
  • Brand Representation
  • Social media savvy
  • Team collaboration
  • Service Estimates
  • Service Order Flow
  • Persuasive Selling
  • Brand Awareness
  • Product Education
  • Customer Engagement
  • Photography

Additional Information

I pay great attention to details.

Languages

English
Full Professional

Timeline

Service Ambassador

Sodexo Magic
08.2023 - 10.2023

Service Crew Member

Braves Stadium
02.2020 - 04.2021

Cashier

Subway
01.2020 - 09.2021

GED -

West Georgia Technical College
Zykia Thompson