Zylen Smith
Moreno Valley,CA
Summary
Dynamic and results-oriented professional with experience at Bayside Community Day School, excelling in customer service and inventory management. Proven ability to coordinate with vendors and internal teams, driving corrective actions and ensuring accurate documentation. Strong communicator adept at resolving issues and enhancing customer satisfaction in high-pressure environments.
Overview
1
1
Certification
Work History
Cashier Assistant
Bayside Community Day School
09.2024 - 02.2025
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
Education
Moreno Valley Online Academy
24521 Cactus Ave Moreno Valley, CA 92553 United S06.2025
Skills
- Coordinating with vendors, internal teams
- Identifying defective materials or products
- Working with QA teams to determine root causes of defect
- Escalating issues diplomatically
- Investigating product issues
- Collaborating with vendors to resolve disputes
- Driving corrective actions
- Ensuring accurate data entry and documentation
- Monitoring product return timelines and conditions
- Managing multiple returns at once
- Prioritizing urgent or high-impact return cases
- Acting as a liaison between internal stakeholders and vendors
- Supporting vendor quality improvement initiatives
Certification
High School Diploma
Languages
English
Native or Bilingual
Timeline
Cashier Assistant
Bayside Community Day School
09.2024 - 02.2025
Moreno Valley Online Academy
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