Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
34
34
years of professional experience
Work History
Financial Service Director
Brookdale Senior Living Facility
05.2006 - 03.2024
Oversee Accounts Receivables and Accounts Payables.
Payroll and Human Resources
Increased company revenue by streamlining processes and implementing cost-saving measures.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Recruit and hire new associates and have all needed documentation and training in order.
Maintain associate and resident files
Compliance with IDPH Assisted Licensing
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reported issues to higher management with great detail.
Director of Housekeeping
Brookdale Senior Living Facility
11.2002 - 05.2006
Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
Ensured compliance with safety and sanitation regulations, maintaining a clean and hygienic establishment at all times.
Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.
Coordinated scheduling and staffing to accommodate fluctuating occupancy rates, maximizing efficiency and minimizing labor costs.
Sales Supervisor
TCF National Bank
01.2001 - 11.2002
Sell and market financial tools to customers.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Food and Beverage Manager
Hyatt Regency Oak Brook
05.1990 - 05.2001
Oversee daily operations of 3 meal restaurant and room service.
Education
Associate of Arts - General Studies
College of DuPage
Glen Ellyn, IL
Skills
Staff Management
Operations Management
Rules and regulations
Verbal and written communication
Budget Management
Human Resources Management
Hiring and Retention
Financial Reporting
Corporate Communications
Financial Management
Performance Improvement
KPI Tracking
Sales Tracking
Employee Development
Payroll Administration and Timekeeping
Staff Development
Reliability
Self Motivation
Time Management
Timeline
Financial Service Director
Brookdale Senior Living Facility
05.2006 - 03.2024
Director of Housekeeping
Brookdale Senior Living Facility
11.2002 - 05.2006
Sales Supervisor
TCF National Bank
01.2001 - 11.2002
Food and Beverage Manager
Hyatt Regency Oak Brook
05.1990 - 05.2001
Associate of Arts - General Studies
College of DuPage
Similar Profiles
Rene OrtizRene Ortiz
Lead Server at Brookdale Senior Living FacilityLead Server at Brookdale Senior Living Facility