ZYMERRA LEE
Aurora,CO
Summary
Dynamic and adaptable professional with a diverse background in food service, barista roles, and ongoing education in software engineering, dental assisting, and business management. Demonstrated ability to thrive in fast-paced environments, delivering exceptional customer service while maintaining attention to detail. A proactive learner who is passionate about technology and healthcare, poised to leverage interdisciplinary skills to excel in future roles. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management, and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
2
2
years of professional experience
Work History
Food Service
Aimbridge
09.2022 - Current
- Maintained cleanliness and sanitation standards in food preparation areas, achieving a consistent score of 85% or higher on monthly health inspections conducted by the local health department
- Reduced food waste by 20% through strategic menu planning and portion control measures, resulting in significant cost savings and improved profit margins, as evidenced by monthly financial reports by the hotel management team
- Implemented a waste reduction program by closely monitoring food inventory, resulting in a 15% decrease in food waste over two years, as recorded through monthly waste logs and inventory reports to the supervisor
- Optimized kitchen workflow by reorganizing workstation layouts, resulting in a 15% decrease in prep time and a 10% increase in overall kitchen efficiency, as observed through time tracking data and feedback from fellow kitchen staff.
Barista
Starbucks
06.2022 - 09.2022
- Achieved a 95% accuracy rate in beverage preparation within the first month, exceeding the company's 90% standard, resulting in an average customer satisfaction rating of 4.8 out of 5
- Increased sales revenue by 20% in the second month through suggestive selling techniques, promoting seasonal specials, and upselling additional items to customers, surpassing the previous month's sales figures
- Implemented a cost-saving initiative by minimizing ingredient waste and optimizing portion control, resulting in a 10% decrease in operating expenses within the first two months of employment
- Recorded and organized inventory data using spreadsheets, achieving a 100% accuracy rate in data entry over a two-month period, as verified by monthly audits conducted by the supervisor.
Education
Bachelor of Business -
Metropolitan State University of Denver
Denver, CONo Degree - Real Estate
The Ce Shop
No Degree - Medical Assisting
Stepful
12.2024
Software Engineering -
Pickens Technical School
06.2024
Highschool Diploma -
Rangeview Highschool
Aurora, CO05.2022
Skills
- Customer service
- Food and Beverage Preparation
- Team collaboration
- Attention to detail
- Time Management
- Adaptability
- Communication
- Problem Solving
- Inventory Management
- Cash Handling
- Organization
- Continuous Learning
- Food service safety
- Food service skills
- Patience and Empathy
- Customer Service
- Customer Assistance
- Friendly and outgoing
- Team Player
Websites
Hobbies and Interests
- Art
- Learning
- Reading
- Graphic Design
- Organizing
- Planning
Timeline
Food Service
Aimbridge
09.2022 - Current
Barista
Starbucks
06.2022 - 09.2022
Bachelor of Business -
Metropolitan State University of Denver
No Degree - Real Estate
The Ce Shop
No Degree - Medical Assisting
Stepful
Software Engineering -
Pickens Technical School
Highschool Diploma -
Rangeview Highschool
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