Hospitality Worker
Peek -A-Boo Motel
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organized work environment.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Enforced policies and procedures to increase efficiency.
- Monitored staff performance and provided feedback and guidance.
