Zyon Harris
Sumter,SC
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Circle K
04.2023 - Current
- Supervised day-to-day operations to meet Circle K performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Daily hands-on assistance to customers, assessing needs, and maintaining Circle K knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Train new personnel regarding company operations, policies and services.
- Responded proactively and positively to rapid change.
Lead Customer Service Representative
Circle K
02.2023 - 04.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer calls and questions about products and services.
- Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals.
Quality Control Inspector
Caterpillar
01.2023 - 02.2023
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Analyzed blueprints and work orders to understand specifications.
Customer Service Representative
Circle K
06.2022 - 02.2023
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized fresh merchandise weekly.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Crestwood High School
Sumter, SC06.2022
Skills
- Training and Development
- Administrative Duties
- Consulting
- Sales Reporting
- Money Handling
- Directing Team Members
Timeline
Assistant Manager
Circle K
04.2023 - Current
Lead Customer Service Representative
Circle K
02.2023 - 04.2023
Quality Control Inspector
Caterpillar
01.2023 - 02.2023
Customer Service Representative
Circle K
06.2022 - 02.2023
High School Diploma -
Crestwood High School
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