Zyon Rosales
High School Student
Chesapeake,Virginia
Summary
A High School senior working hard towards getting into a college to pursue journalism. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints/services. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Food Prep Worker
Pizza Hut
Chesapeake, VA
07.2022 - 10.2023
- Cleaned and sterilized cooking items to help with demand for said items during a busy night.
- Followed instructions and processes to maintain food and beverage integrity.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Prepared food for use the next day. Made sure to catalog my work and label product with date of expiration
Customer Service Specialist
Dairy Queen Store
Chesapeake, VA
02.2022 - 04.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Utilized POS system to handle customer cash and credit card transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Worked with floor team and managers to meet wide range of customer needs
Education
Great Bridge High School
Chesapeake, VA 09.2021 - Current
Skills
Customer Assistance
Quality Procedures
Decision Making
Timeline
Food Prep Worker
Pizza Hut
07.2022 - 10.2023
Customer Service Specialist
Dairy Queen Store
02.2022 - 04.2022
Great Bridge High School
09.2021 - Current