ZY'QUEZ T. JOHNSON-DUKES
Statesboro,GA
Summary
To secure an opportunity that enables me to demonstrate my excellent customer service skills while engaging with the public and to be an asset for the good of your organization.
Overview
7
7
years of professional experience
Work History
HR Administrative Assistant
City Of Statesboro Human Resources Dept.
07.2023 - Current
- Answers telephone for department
- Make direct calls and take messages
- Compiles correspondence and reports as requested
- Assist with the department payroll
- Processes procurement statements
- Accepts, receives, ad/or collects payments
- Prepares and processes purchase orders
- Performs inventory and property management to ensure supply needs are met; Assist with job applications; Assists with the preparation of the annual department budget
- Establishes and maintains department filing system
- Maintains department schedules by maintaining calendars for department personnel
- Arrange inspections, meetings, conferences, teleconferences, and travel; and perform other assigned duties
- Scan/index records into Document Locator
- Check the HR departmental email account and ensure all emails are addressed in a timely fashion
- Check for interoffice/US mail (morning and afternoon) and distribute when necessary
- Order office supplies
- Submit purchase orders
- Provide requisitions for the Director's approval
- Prepare biweekly payroll and provide for the Director's approval
- Submit payroll to the Payroll Office (biweekly on Monday)
- Maintain electronic records of payroll and purchase orders
- Order and prepare bags for New Hire Orientation.
Clerk, Sales & Services Distribution
United States Postal Service
10.2021 - 07.2023
- Document and file reports
- Attending monthly meetings
- Discuss team goals daily
- Assist customers in transactions
- Make bank deposits daily
- Deliver mail to homes
- Sort and receive mail as it comes in
- Handle and assist in clerk functions
- Log times and Log route detours
- Track and document accurate package scans.
Rental Return Agent
Enterprise Holdings
01.2019 - 06.2022
- Ensure customer safety as they leave
- Direct traffic of cars on airport enterprise parking bases
- Provides a high level of customer service by assists customer and assessing their rental needs in person
- Being able to understand and respond to a variety of questions about travel information
- Ensure customer have the proper documentation for their rental travel
- Monitor guest needs and refer problems that arise to supervisor.
Shift Supervisor & Pharmacy Technician
CVS Pharmacy
12.2020 - 06.2021
- Supervise employees, handle all nightly financial transactions, monitor surveillance cameras, etc
- Ensured that each customer received outstanding service by providing a friendly environment
- Educate clients on promotions, and advertisements
- Maintained orderly appearance of cash rack and supplies stocked
- Assist in training new employees
- Completed any and all other tasks assigned by manager.
Trainer, Cashier
Harveys Supermarket
07.2016 - 03.2018
- Ensured that each customer received outstanding service by providing a friendly environment
- Educate clients on promotions, and advertisements
- Maintained orderly appearance of cash rack and supplies stocked
- Assist in training new employees
- Completed any and all other tasks assigned by manager.
Education
Skills
- Excellent customer service experience
- Excellent oral and written communication skills
- Initiative and problem-solving abilities
- Computer skills
- Proficient in Microsoft Office (Word, Excel, and PowerPoint)
- Punctual and Dependable
- Human Resources Administration
- Administrative Skills
- Mail Handling
- Payroll Administration
- Office Administration
- Scheduling
- Administrative Support
Professional References
- Teshi Shuman, tshuamn@effingham.k12.ga.us, 912-604-6764
- Jason Pridgen, jpridgen@effingham.k12.ga.us, 912-383-5906
- Misty Ranew, mranew@effingham.k12.ga.us, 912-429-0889
Personal References
Youth Group Secretary: Mrs. Gwen Hightower (803-439-4756)
Church Minister: Mr. Michael Armour (706-726-1455)
Timeline
HR Administrative Assistant
City Of Statesboro Human Resources Dept.
07.2023 - Current
Clerk, Sales & Services Distribution
United States Postal Service
10.2021 - 07.2023
Shift Supervisor & Pharmacy Technician
CVS Pharmacy
12.2020 - 06.2021
Rental Return Agent
Enterprise Holdings
01.2019 - 06.2022
Trainer, Cashier
Harveys Supermarket
07.2016 - 03.2018
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