Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeremiah Walton

Greensboro,NC

Summary

A proven professional with three years of experience, strong attention to detail, and a proven track record of quality work. Experience in a fast-paced, energetic environment that prioritizes customer needs and concerns. A customer service representative who can resolve customer concerns and problems quickly and efficiently.

Overview

4
4
years of professional experience

Work History

Customer Support Specialist

Old Navy
Greensboro, North Carolina
10.2024 - Current
  • Maintained inventory levels and organized merchandise displays effectively.
  • Operated point-of-sale systems for processing transactions accurately.
  • Trained new staff on store policies and customer interaction techniques.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained an organized store environment by restocking shelves and organizing displays.

Pool Attendant

Touchpoint International Development Group, Inc
Fayetteville, NC
06.2021 - 08.2024
  • Kept daily records of guest attendance
  • Enforced safety rules and procedures of the company
  • Validated all guests in attendance to ensure the safety of all patrons and to uphold the integrity of the company guidelines
  • Performed physical security duties such as monitoring surveillance equipment, patrolling the building, and conducting perimeter checks

Intern

Downtown Fitness on Elm
Greensboro, NC
01.2024 - 05.2024
  • Maintained a professional demeanor and demonstrated a willingness to help customers
  • Completed a leadership-given case study to showcase knowledge and general work ethic
  • Developed a rapport with current employees and patrons to ensure a smooth working environment and welcoming atmosphere for all
  • Assisted in the training of multiple clients to enhance communication skills and implement personal knowledge

Gym Staff Member

North Carolina Agricultural and Technical State University
Greensboro, NC
08.2022 - 05.2024
  • Responsible for maintaining a clean, well-organized workspace and an atmosphere where employees feel comfortable and motivated
  • Communicated with customers daily, provided friendly and courteous service, and answered questions.
  • Coordinated and managed program events
  • Maintained event attendance records for events, containing event details, ticket sales information, and guest counts
  • Awarded Customer Service Award from company leadership (2024)

Education

Kinesiology -

North Carolina Agricultural And Technical State University
Greensboro, NC
05.2024

Skills

  • Customer service
  • Point-of-sale operation
  • Time management
  • Leadership
  • Self-sufficiency
  • Positive attitude
  • Conflict resolution
  • Quick thinking
  • Microsoft Office

Languages

English

Timeline

Customer Support Specialist

Old Navy
10.2024 - Current

Intern

Downtown Fitness on Elm
01.2024 - 05.2024

Gym Staff Member

North Carolina Agricultural and Technical State University
08.2022 - 05.2024

Pool Attendant

Touchpoint International Development Group, Inc
06.2021 - 08.2024

Kinesiology -

North Carolina Agricultural And Technical State University

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