Zyria Manuel
Pascagoula,MS
Summary
Dedicated healthcare professional with a proven track record at Singing River Nursing Home, excelling in patient care and vital signs monitoring. Demonstrates exceptional time management and empathy, enhancing patient satisfaction and independence. Skilled in fostering positive relationships and maintaining high standards of cleanliness and safety, contributing to efficient team operations.
Overview
12
12
years of professional experience
Work History
PRN Receptionist Administrator
Diversitycare of Moss Point
03.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Ensured welcoming environment for visitors, contributing to positive first impressions.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
CNA
Singing River Nursing Home- Now Named Diversicare
02.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Home Care Aide
Right At Home Care
07.2021 - 09.2021
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Dietary Aide
Singing River Nursing Home
08.2016 - 02.2021
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Crew Member
McDonald's
09.2015 - 09.2018
Crew Member
Hardees Fast Food
06.2013 - 02.2015
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Grad -
Pascagoula High School
Pascagoula, MS05.2015
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Timeline
PRN Receptionist Administrator
Diversitycare of Moss Point
03.2022 - Current
Home Care Aide
Right At Home Care
07.2021 - 09.2021
CNA
Singing River Nursing Home- Now Named Diversicare
02.2021 - Current
Dietary Aide
Singing River Nursing Home
08.2016 - 02.2021
Crew Member
McDonald's
09.2015 - 09.2018
Crew Member
Hardees Fast Food
06.2013 - 02.2015
High School Grad -
Pascagoula High School
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