Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Projects
Timeline
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Zyriyah Stoker

Tempe,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal and technical skills. Adept at working effectively unsupervised and quickly mastering new skills as well as experience with customer service, heavy multitasking and great time management abilities.

Overview

4
4
years of professional experience

Work History

Computer Science Tutor

Self Employed Services
Tempe, AZ
01.2023 - Current
  • Provided individualized tutoring to students in computer science topics such as C++, Java, HTML and CSS.
  • Assisted students with their homework assignments and projects related to computer science courses.
  • Explained complex concepts using diagrams, models and real-world examples for better comprehension.
  • Instructed basic coding concepts like syntax, debugging, for beginners.

AI Strategy Intern

America Bank Of Commerce
Addison, TX
04.2023 - 02.2024
  • Conducted research and analysis of competitors' products, services, and strategies to inform strategic decisions.
  • Created reports summarizing market trends, customer feedback, and financial performance metrics.
  • Analyzed data from surveys and focus groups to identify opportunities for improvement in existing strategies.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Organized and maintained all files related to regulatory actions.

Customer Service Manager

Schlotzsky's Deli
Dallas, TX
04.2020 - 05.2022
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed policies and procedures related to customer service operations.
  • Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
  • Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.

Education

Bachelor of Science - Computer Science And Programming

University of Advancing Technology
Tempe, AZ

Skills

  • Software Development
  • Big Data Analytics
  • Advanced computer programming
  • Excel
  • Python
  • HTML
  • JavaScript
  • SQL
  • Selenium
  • PyTorch
  • Pandas
  • C#
  • C
  • Web development
  • Analytical Skills
  • Problem-solving abilities

Languages

English
Native/ Bilingual
Spanish
Professional
Arabic
Limited

Accomplishments

  • 3.8 GPA contained all three and a half years of university.
  • Rewarded academic full scholarship to university, still contained

Projects

  • I built an automation project using Python that helped automate and streamline a manual task. I used libraries like Selenium, BeautifulSoup, and Requests to scrape data from websites and input it into forms.
  • I worked on a machine learning project that classified images into different categories. I used TensorFlow to build a model and evaluated its performance using a dataset.
  • I built a website that provides users with a comprehensive knowledge about various topics going on around the world in very specific regions we usually don't hear about in daily news. The site uses React for the front end and Node.js for the back end. I also implemented a database using MongoDB to store information.
  • Created a system for autonomous navigation of a drone using GPS and sensors.
  • Built a system to manage books, patrons, and checkouts for a library while including functionalities for adding/removing books, checking books in/out, tracking due dates, and generating reports.

Timeline

AI Strategy Intern

America Bank Of Commerce
04.2023 - 02.2024

Computer Science Tutor

Self Employed Services
01.2023 - Current

Customer Service Manager

Schlotzsky's Deli
04.2020 - 05.2022

Bachelor of Science - Computer Science And Programming

University of Advancing Technology
Zyriyah Stoker