Jennifer Roberge
Hastings,NY
Summary
Dedicated Teaching Assistant with 9 years of experience in classroom support and special education. Expertise in clear communication, classroom management, and student motivation, effectively enhancing engagement and focus. Proven ability to implement instructional support and accommodate diverse learning needs, fostering a productive learning environment.
Overview
1
1
year of post-secondary education
30
30
years of professional experience
Work History
Teaching Assistant
Central Square School District
Central Square, New York
04.2017 - Current
- Supported teachers in Central Square School District classrooms, contributing to effective daily instruction.
- Assisted with special education accommodations and student support plans.
- Provided one-on-one support for students with special needs.
- Monitored student behavior and redirected attention to enhance engagement during classroom activities.
- Prepared and set up equipment and materials for laboratory sessions to ensure smooth execution of lessons.
Manager/Certified Tax Preparer
FASTAX
Syracuse, New York
01.1997 - 04.2010
- Completed opening, closing, and shift-change duties to maintain daily operational standards.
- Followed applicable laws, regulations, and industry standards.
- Handled customer complaints and issues quickly to support positive brand image.
- Stayed calm and professional during stressful situations and eased tense interactions.
- Prepared individual and small business tax returns at fast-paced FASTSX service desk.
- Interviewed clients to collect income, expense, and filing details.
- Resolved customer complaints and issues promptly, fostering client trust and loyalty.
- Applied federal, state, and local tax rules during return preparation.
- Protected confidential client records and kept tax files organized.
Education
Certification Of Completion - Mandated Reporter
Citi BOCES Mexico NY
11.2026 - 11.2026
Some College (No Degree) - Accounting And Finance
Morrisville State College
NY 08.1994 - 05.1995
Skills
- Special education support
- Classroom management
- Student assessment
- Organization and prioritization
- Clear communication
- Motivational strategies
- Positive attitude
Certifications
Teaching Assistant Level lll Certificate number 1691908231. 03/09/2023
Timeline
Certification Of Completion - Mandated Reporter
Citi BOCES Mexico NY
11.2026 - 11.2026
Teaching Assistant
Central Square School District
04.2017 - Current
Manager/Certified Tax Preparer
FASTAX
01.1997 - 04.2010
Some College (No Degree) - Accounting And Finance
Morrisville State College
08.1994 - 05.1995