Allen Morales
Summary
- Offering compassionate and adaptable approach to teaching, ready to learn and grow in collaborative educational setting. Brings solid understanding of subject matter and effective communication techniques to facilitate student learning. Ready to use and develop instructional skills and problem-solving abilities.
- Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
- Offering solid foundation in customer service and communication, eager to learn and develop in fast-paced environment. Delivers strong problem-solving abilities and effective time management skills. Ready to use and develop customer service and communication skills in General Service Representative role.
Overview
4
4
years of professional experience
Work History
Tutor
Think Together, Inc
10.2023 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
Cashier
Jcpenney
04.2023 - 07.2023
- At JCP I helped assist customers: seek out and do whatever I can to make their experience great from the sales floor to the register. I listen to questions/concerns, and make them want to come back!
- Adjusts to customer flow: I was always on the move and available to provide assistance to customers or my co-workers.
- Maintained product presentation: I was always making adjustments to display the latest fashion and merchandise trends after the customer has taken time to explore all of our great products!
- Replenish and restock the store: understood the needs of the customer. When merchandise is getting low, i knew where to get more to ensure all of our customers have the styles and sizes they needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Helper
Southern Landscape Lighting
12.2020 - 05.2021
- In this company I learned how to decorate a house with Christmas Lights during November and December
- Digging and placing mulch, planting flowers, and adding new lights for the apartment view. I was responsible of the digging and carrying out the dirt on a wheelbarrow.
- I learned to use communication skills to make the customer feel comfortable and rely on our labor.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Preserved plant health through proper pruning, watering, and pest control measures.
Education
Associate's - Real Estate
El Camino College
Torrance, CA04-2025
High School Diploma -
Alain LeRoy Locke High
Los Angeles, CA06.2020
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Bilingual in English and Spanish
- Motivating students
- Conflict resolution techniques
- Lesson planning
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Team collaboration
- Cleaning and sanitizing
- Order taking
- Written and verbal communication
- Customer service and satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Tutor
Think Together, Inc
10.2023 - Current
Cashier
Jcpenney
04.2023 - 07.2023
Helper
Southern Landscape Lighting
12.2020 - 05.2021
Associate's - Real Estate
El Camino College
High School Diploma -
Alain LeRoy Locke High