Jessica Griffin
Virginia Beach,VA
Overview
4
4
years of professional experience
Work History
Front of House Employee
Bakers Crust
04.2025 - 10.2025
- Coordinated with kitchen staff to streamline food and beverage service
- Resolved guest complaints promptly, improving overall guest experience
- Maintained a clean and welcoming environment for guests
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques
- Operated cash register to process payments
- Created pastries from the menu, providing satisfying desserts
Payroll Specialist
Omar Griffin
06.2021 - 01.2025
- Set up, reconciled and paid wage garnishments.
- Ran payroll and distributed checks according to corporate specifications.
- Handled special projects related to payroll improvements as assigned by management.
- Ensured confidentiality of sensitive employee information at all times.
- Processed payroll for multiple clients, ensuring accuracy and timeliness.
- Updated employee information in payroll system as needed for changes such as promotions or terminations.
- Filed payroll processing documentation in appropriate employee files or payroll folders.
Remodeling Crew
Walmart
05.2024 - 08.2024
- Dealt with developing a new layout
- Developed a skill for physical labor
- Provided excellent customer service while addressing client concerns promptly
- Supported overall team progress by assisting other crew members as needed
- Participated in training sessions to staying current with the best practices needed for the job
Sales Representative
Stone Creamery
02.2022 - 08.2022
- Customer-oriented while employed at Cold Stone and handles high volume of customers and tasks without frustration. Takes accurate food orders and maintains exceptional customer service. Dedicated to creating memorable dining experience for patrons. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
- Maintained store cleanliness and appearance with continuous upkeep. Prepared ice cream orders with consistent presentation, quality and portioning. Described options in detail to help customers select flavors. Handled cash, debit and credit card transactions.
Education
Psychology
Norfolk State University
Norfolk, VA04.2027
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Bayside Highschool
Virginia Beach, VA04.2023
Skills
- Multitasking Capabilities
- Customer service skills
- Attention to Detail
- Decision making skills
- Efficient time management
- Sales
- Physical labor
Timeline
Front of House Employee
Bakers Crust
04.2025 - 10.2025
Remodeling Crew
Walmart
05.2024 - 08.2024
Sales Representative
Stone Creamery
02.2022 - 08.2022
Payroll Specialist
Omar Griffin
06.2021 - 01.2025
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Bayside Highschool
Psychology
Norfolk State University