James Britton
Mansfield,TX
Summary
Hardworking and passionate student with strong organizational skills eager to secure entry-level team member position. Ready to learn new skills, help the team serve customers, and reach goals.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Jason's Deli
Mansfield, TX
07.2024 - Current
- Money handling
- Restocking
- Expo food
- Food running
- Taking orders, phone call orders, drive thru orders, catering orders.
- Assisting with catering orders.
- Bagging orders that are togo.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Brewed coffee and tea and changed out drink station syrups.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Front of House Employee
Mo Bettah's
Mansfield, TX
05.2023 - 08.2023
- Taking orders
- Guest services
- Restocking
- Cleaning
- Bagging togo meals accurately and timely.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Front of House Employee
Chipotle
Mansfield
09.2022 - 04.2023
- Taking orders
- Restocking
- Cleaning
- Taking drive thru orders.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Established welcoming atmosphere by greeting each guest warmly.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor Of Arts -
Mansfield Timberview High School
Arlington, TX05.2024
Skills
- Positive demeanor
- Team player attitude
- Strong work ethic
- Food allergy awareness
- Adaptability
- Menu knowledge
- Phone etiquette
- Organizational skills
- Problem-solving abilities
- Multitasking capabilities
- Cash handling proficiency
- Time management
- Up-selling strategies
- Attention to detail
- Money Handling
- Team Collaboration
- Basic Math
- Order Taking
- Stocking and Replenishment
- Cleaning
- Soda Syrup Replacement
- Customer Service
- Opening and Closing Procedures
- POS System Use
References
Gabrielle Hill | Jason’s Deli Manager | 469-682-5998
Timeline
Front of House Employee
Jason's Deli
07.2024 - Current
Front of House Employee
Mo Bettah's
05.2023 - 08.2023
Front of House Employee
Chipotle
09.2022 - 04.2023
Bachelor Of Arts -
Mansfield Timberview High School