Abby Smith
Roanoke,VA
Summary
Full time student at University of Tennessee, Knoxville majoring in Kinesiology with a focus on sports medicine. Planning to pursue a career in physical therapy. Actively looking to expand knowledge and skills regarding sports medicine.
Overview
7
7
years of professional experience
Work History
Front of House Employee
Chick-fil-A
04.2022 - 09.2022
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Increased guest return rate through personable interactions and genuine interest in their dining preferences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Established welcoming atmosphere by greeting each guest warmly.
Basketball Camp Counselor
Cave Spring Girls Varsity Basketball Team
06.2019 - 06.2023
- Led warm-up exercises before practice sessions and games, focusing on injury prevention through proper stretching routines and dynamic movements.
- Enhanced camper skill development by implementing diverse drills and activities tailored to individual needs.
- Developed strong relationships with campers and parents, fostering a positive and supportive environment for all participants.
- Managed conflicts among campers, employing effective communication strategies to resolve issues promptly and fairly.
- Monitored camper safety during all activities, adhering to established guidelines and protocols at all times.
Special Education Aide
Cave Spring Special Education Program
08.2016 - 05.2018
- Assisted in the development of social interaction for students with intellectual and developmental disabilities.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Facilitated social skill development among peers through group activities and interactive exercises.
Volunteer
Roanoke Rescue Mission
10.2022 - 11.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Kinesiology
The University of Tennessee - Knoxville
Knoxville, TN05.2027
High School Diploma -
Cave Spring High School
Roanoke, VA05.2023
Skills
- Strong Work Ethic
- Computer Skills
- Positive demeanor
- Community Engagement
- Youth Mentoring
- Activity Planning
- Team player attitude
- Positive Reinforcement
Timeline
Volunteer
Roanoke Rescue Mission
10.2022 - 11.2022
Front of House Employee
Chick-fil-A
04.2022 - 09.2022
Basketball Camp Counselor
Cave Spring Girls Varsity Basketball Team
06.2019 - 06.2023
Special Education Aide
Cave Spring Special Education Program
08.2016 - 05.2018
Kinesiology
The University of Tennessee - Knoxville
High School Diploma -
Cave Spring High School