Olivia Vasquez-Leos
West Covina
Summary
Hardworking Warehouse Picker knowledgeable in using modern warehouse equipment and techniques. Possesses excellent multitasking, problem-solving and communication skills. Enthusiastic professional with pleasant demeanor and commitment to customer service. City Carrier Assistant reporting on deliveries and providing customers with postal information and forms.
Overview
10
10
years of professional experience
Work History
City Carrier Assistant
United States Post Office
10.2023 - Current
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
Warehouse Order Selector
HEB
11.2021 - 10.2023
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
- Enhanced warehouse efficiency through precise organization and effective space utilization for easy retrieval of items.
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
City Letter Carrier
United States Post Office
11.2017 - 07.2021
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
Server/Restaurant Hostess
Chris & Pitts Bbq
02.2014 - 10.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Cibola High School
Albuquerque, NM09.2013
Skills
- Geographical awareness
- End-Of-Run Report (EOR)
- Truck loading
- Incident Reporting
- Professional relationships
- Quick Decision Making
- Reliability and punctuality
- Effective Communication
- Product Labeling
- Heavy Lifting
- Adaptable to change
- Attention to Detail
- Quick Learner
- Critical Thinking
Timeline
City Carrier Assistant
United States Post Office
10.2023 - Current
Warehouse Order Selector
HEB
11.2021 - 10.2023
City Letter Carrier
United States Post Office
11.2017 - 07.2021
Server/Restaurant Hostess
Chris & Pitts Bbq
02.2014 - 10.2017
High School Diploma -
Cibola High School
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