Helpful School Clerk with over 3 years of experience performing clerical activities and addressing the needs of students, parents and staff. Excellent recordkeeping and report generation abilities. Compassionate yet firm with superb written and verbal communication skills.
Work History
CLERK
Newark Board of Education
Newark, NJ
09.2014 - 06.2016
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Dispatcher
Newark Board of Education
Newark, NJ
09.2017 - Current
Directed dispatching, routing, and tracking of 6 fleet vehicles.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintained updated and detailed records of calls in physical and electronic database.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Closely monitored dispatch board to triage and prioritize over 100 daily calls.