Summary
Work History
Skills
Overview
Timeline
Education
SalesAssociate

LATOYA JOHNSON-MILLER

CLERK
Irvington,New Jersey

Summary

Helpful School Clerk with over 3 years of experience performing clerical activities and addressing the needs of students, parents and staff. Excellent recordkeeping and report generation abilities. Compassionate yet firm with superb written and verbal communication skills.

Work History

CLERK

Newark Board of Education
Newark, NJ
09.2014 - 06.2016
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Dispatcher

Newark Board of Education
Newark, NJ
09.2017 - Current
  • Directed dispatching, routing, and tracking of 6 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.

Skills

  • Scheduling Software
  • Dispatching Field Personnel
  • Schedule Coordination
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Windows
  • Updating Logs
  • Microsoft PowerPoint
  • Prioritizing Calls
  • Microsoft Word
  • Vehicle Dispatch
  • Emergency Medical Dispatching
  • Paperwork Submission
  • Assisting Dispatch
  • Word Processing Software

Overview

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1

862-588-1506

Timeline

Dispatcher

Newark Board of Education
09.2017 - Current

CLERK

Newark Board of Education
09.2014 - 06.2016

Associate of Science - NURSING ADMINISTRATION

Berkeley College
2013 - 2015

Education

Associate of Science - NURSING ADMINISTRATION

Berkeley College
Little Falls, NJ
2013 - 2015
LATOYA JOHNSON-MILLERCLERK