Summary
Overview
Work History
Education
Skills
Timeline
Intern

Terry Vance

Madison,OH

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Slot Logic

Kraftmaid Cabinetry
08.2021 - Current
  • Processed customer service orders promptly to increase customer satisfaction.
  • Updated account information to maintain customer records.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Provided primary customer support to internal and external customers.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Administrator

Eric ELand
04.2018 - 07.2021
  • Maintained personnel records and updated internal databases to support document management.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collected, validated, and distributed information to employees.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Entered and maintained departmental records in company database
  • Leveraged bookkeeping software and automated processes to reduce errors.
  • Educated staff on organizational mission nd goals to help employees achieve success
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
  • Created and managed project plans, timelines and budgets.

Agent Team Member/Receptionist

Holiday Inn Express Hotel
09.2020 - 05.2021

Education

No Degree - Registered Nurse

Kent State University
01.2014

Skills

  • Computer Tracking
  • Team Communication
  • Dependable and Consistent
  • Daily Logs
  • Data Reports
  • Chemical Cleaners
  • Product Specifications
  • Hand and Power Tools
  • Quality Inspections
  • Identifying Flaws
  • Production Records
  • Measuring Tools

Timeline

Slot Logic

Kraftmaid Cabinetry
08.2021 - Current

Agent Team Member/Receptionist

Holiday Inn Express Hotel
09.2020 - 05.2021

Administrator

Eric ELand
04.2018 - 07.2021

No Degree - Registered Nurse

Kent State University
Terry Vance