Work History
Education
Summary
Skills
Timeline
Generic

Reiscilla Donovan

4525 Emerson Park Dr 32839
Orlando,FL

Work History

Housekeeper

Select Specialty Hospital
11.2021 - 12.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Macy's Retail Sales Associate /Customer Service Cashier

Macy's
11.2020 - 06.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

ABM Parking Services Customer Service Cashier

ABM Packing Services
02.2017 - 07.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Education

High School Diploma -

Charlotte Amalie High
ST.Thomas.US.VI
09.2005 - 06.2009

Associate of Science - Certificate

Edison Job Corps Centen
Plainfield, NJ
09.2010 - 07.2011

Cosmetology Diploma

FCC Career College
Orlando FL
08.2018 - 07.2019

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results. Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Skills

Health and safety

Waste reduction

Recruitment and hiring

Scheduling staff

Housekeeping

Room inspection

Timeline

Housekeeper

Select Specialty Hospital
11.2021 - 12.2023

Macy's Retail Sales Associate /Customer Service Cashier

Macy's
11.2020 - 06.2021

Cosmetology Diploma

FCC Career College
08.2018 - 07.2019

ABM Parking Services Customer Service Cashier

ABM Packing Services
02.2017 - 07.2019

Associate of Science - Certificate

Edison Job Corps Centen
09.2010 - 07.2011

High School Diploma -

Charlotte Amalie High
09.2005 - 06.2009
Reiscilla Donovan4525 Emerson Park Dr 32839