Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Kerr

Summary

Dynamic and dedicated professional with experience at Aces Ink Tattoo and Piercing, excelling in customer service and safety awareness. Proven ability to enhance brand visibility through social media engagement and maintain high standards of cleanliness. Strong problem-solving skills and attention to detail contribute to exceptional client experiences.

Overview

2
2
years of professional experience

Work History

Apprentice

Aces Ink Tattoo and Piercing
09.2024 - Current
  • Assisted in tattoo application, ensuring client comfort and adherence to safety protocols.
  • Maintained cleanliness of workstations and sterilization of tools to uphold health standards.
  • Supported inventory management by organizing supplies and tracking stock levels effectively.
  • Engaged with clients to provide information about aftercare procedures and answer inquiries.
  • Contributed to social media content creation, promoting services and increasing brand awareness online.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Prepared worksite by setting up required tools and supplies

Restaurant Hostess

Bd’s Mongolian Grill
04.2024 - 09.2024
  • Greeted and seated guests, ensuring prompt and courteous service throughout dining experience.
  • Managed reservation system to optimize table turnover and enhance guest satisfaction.

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  • Handled guest inquiries and concerns, providing effective solutions to enhance overall experience.
  • Monitored dining area for cleanliness and ambiance, contributing to a welcoming environment.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Restaurant Hostess

Biscuits and Benedict’s
11.2023 - 02.2024
  • Supported special events by coordinating seating arrangements and guest accommodations as needed.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Increased efficiency by organizing menus and updating daily specials boards before each shift.
  • Delivered pick-up and curbside orders to guests.
  • Greeted and seated guests, ensuring prompt and courteous service throughout dining experience.

Education

High School Diploma -

George Jenkins High School
Lakeland, FL
05-2025

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Safety awareness
  • Customer service
  • Attention to detail
  • Phone etiquette
  • Email correspondence
  • Computer data entry and analysis
  • Supply stocking and storage
  • Appointment setting
  • Payment collection

Timeline

Apprentice

Aces Ink Tattoo and Piercing
09.2024 - Current

Restaurant Hostess

Bd’s Mongolian Grill
04.2024 - 09.2024

Restaurant Hostess

Biscuits and Benedict’s
11.2023 - 02.2024

High School Diploma -

George Jenkins High School