McKenzie Carter
Greensboro,NC
Summary
Dynamic professional with experience in pipeline operations and aircraft servicing. Known for strong communication and mentoring skills, fostering team development while ensuring compliance with safety standards and operational excellence. Eager to leverage expertise to drive continuous improvement initiatives.
Overview
10
10
years of professional experience
Work History
Field Operator I
Colonial Pipeline Company
Greensboro, NC
10.2023 - Current
- Operate and monitor pipeline systems to ensure efficient product flow and safety compliance.
- Conduct routine inspections and maintenance on equipment, identifying issues for timely resolution.
- Collaborate with team members to implement safety protocols, enhancing overall operational safety standards.
- Assist in troubleshooting pipeline anomalies, applying problem-solving skills to minimize downtime.
- Train new operators on standard operating procedures and safety practices, fostering a knowledgeable team environment.
- Contribute to continuous improvement initiatives, streamlining workflows to enhance efficiency across operations.
- Ensure proper equipment calibration, minimizing errors that could impact fieldwork results or operations efficiency.
- Demonstrate adaptability during unforeseen challenges, quickly adjusting plans as needed to maintain progress toward goals without sacrificing quality or safety standards.
- Improve team performance through continuous training and skill development initiatives.
- Streamlined the start up of butane blending operations.
Line Service Technician
Signature Flight Support
Greensboro, NC
12.2022 - 10.2023
- Conducted aircraft fueling operations ensuring compliance with safety protocols.
- Performed pre-flight inspections and maintenance checks for optimal aircraft readiness.
- Coordinated ground handling services, including baggage and cargo management, enhancing operational efficiency.
- Assisted in troubleshooting mechanical issues, contributing to timely aircraft servicing.
- Mentored junior technicians on safety practices and equipment usage, fostering a culture of safety awareness.
- Streamlined workflow processes for fueling operations, reducing turnaround time for aircraft servicing.
- Implemented inventory management practices for fuel and supplies, optimizing resource allocation.
- Collaborated with flight crews to ensure smooth ground operations and adherence to schedules.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
Pest Control Specialist
Hawx Pest Control
Jacksonville, FL
06.2022 - 12.2022
- Conducted comprehensive inspections to identify pest issues and recommend appropriate treatment solutions.
- Implemented integrated pest management strategies to minimize pesticide usage and enhance safety.
- Educated clients on pest prevention techniques, fostering long-term relationships and customer satisfaction.
- Trained new team members on industry standards, safety protocols, and effective treatment methods.
- Increased company revenue by upselling additional services based on individual client needs and concerns.
Customer Advocate I
Carvana
Greensboro, NC
09.2019 - 06.2022
- Advocated for customer needs, ensuring timely resolution of issues and enhancing overall satisfaction.
- Facilitated communication between customers and internal teams to streamline processes and improve service delivery.
- Collaborated with cross-functional teams to refine workflows, improving efficiency in handling customer requests.
- Coordinated and completed vehicle deliveries in varying weather conditions, demonstrating adaptability and commitment to service excellence.
- Facilitated completion of state-by-state documentation to ensure compliance with vehicle title registration and inspection requirements.
Print and Marketing Specialist
Staples
Asheboro, NC
11.2018 - 09.2019
Sales Associate
American Eagle Outfiters
Asheboro, NC
06.2016 - 11.2018
Education
High School Diploma -
Southwestern Randolph High School
Asheboro, NC06-2015
Skills
- Time management
- Attention to detail
- Instrumentation calibration
- Field maintenance
- Excellent communication
- Critical thinking
- Policies and procedures implementation
- Coaching and mentoring
- Adaptability
- Problem-solving aptitude
Timeline
Field Operator I
Colonial Pipeline Company
10.2023 - Current
Line Service Technician
Signature Flight Support
12.2022 - 10.2023
Pest Control Specialist
Hawx Pest Control
06.2022 - 12.2022
Customer Advocate I
Carvana
09.2019 - 06.2022
Print and Marketing Specialist
Staples
11.2018 - 09.2019
Sales Associate
American Eagle Outfiters
06.2016 - 11.2018
High School Diploma -
Southwestern Randolph High School