Kylie Dalton
New York
Summary
Detail-oriented NYU student with a strong foundation in communication, organization, and client-facing experience. Demonstrated ability to manage multiple responsibilities, adapt quickly in fast-paced environments, and approach tasks with professionalism and efficiency. Seeking opportunities to develop practical skills and contribute meaningfully in a professional setting.
Overview
5
5
years of professional experience
Work History
Phonathon Caller
New York University Phonathon
08.2025 - Current
- Conduct outbound calls to alumni to communicate university initiatives and secure donations.
- Maintain accurate donor records using CRM systems.
- Navigate complex conversations professionally, strengthening alumni relationships.
- Collaborate with team members to improve outreach strategies and engagement.
Junior Investigator
Barrow County Solicitor’s Office
01.2023 - 08.2025
- Managed and organized case files to support legal proceedings and ensure efficient document retrieval.
- Drafted legal documents including motions, subpoenas, petitions, and court dockets.
- Prepared reports summarizing findings to assist attorneys in case strategy and decision-making.
- Coordinated with court officials to schedule arraignments and maintain case timelines.
- Supported case preparation through detailed documentation and administrative assistance.
Hostess / To-Go Specialist
Darden Restaurants, Inc.
07.2023 - 08.2025
- Managed high-volume customer interactions while maintaining professionalism in fast-paced environments.
- Resolved customer concerns effectively to ensure positive experiences.
- Handled phone orders, clearly communicating menu details and timelines.
- Processed payments accurately and maintained accountability for transactions.
- Trained new team members, improving team efficiency and service consistency.
Hostess
Traditions Golf & Country Club
04.2022 - 07.2023
- Provided high-quality customer service in a fast-paced hospitality environment.
- Managed guest flow, seating arrangements, and reservations efficiently.
- Communicated wait times and coordinated with staff to optimize service.
- Maintained cleanliness and organization of dining areas.
Front Service Clerk
Publix
04.2021 - 04.2022
- Delivered consistent customer service and resolved inquiries efficiently.
- Supported front-end operations to ensure smooth and timely transactions.
- Maintained organized and clean store environment.
- Improved checkout efficiency through effective bagging and workflow support.
Education
Bachelor of Arts - Gallatin School of Individualized Study
New York University
New York, NY05.2028
High School Diploma -
Barrow Arts & Science Academy
Winder, GA05.2024
Skills
- Customer Service & Client Relations
- Professional Communication
- Legal Documentation & Case Support
- Organization & Time Management
- Microsoft Office (Word, Excel, PowerPoint)
- CRM Systems & Data Entry
- Problem Solving & Adaptability
Timeline
Phonathon Caller
New York University Phonathon
08.2025 - Current
Hostess / To-Go Specialist
Darden Restaurants, Inc.
07.2023 - 08.2025
Junior Investigator
Barrow County Solicitor’s Office
01.2023 - 08.2025
Hostess
Traditions Golf & Country Club
04.2022 - 07.2023
Front Service Clerk
Publix
04.2021 - 04.2022
Bachelor of Arts - Gallatin School of Individualized Study
New York University
High School Diploma -
Barrow Arts & Science Academy