Anika Edwards
Salt & Straw
Lynnwood,WA
1
Certification
3
years of professional experience
Hospitality professional with experience in guest relations, food preparation, and team leadership. Skilled in delivering attentive, personalized service, resolving customer concerns, operating POS systems, and maintaining high standards of quality and presentation. Trusted with cash handling, opening and closing operations, and coordinating teams to ensure seamless service.
Work History
Shift Coordinator
1 Year 1 Month- Created memorable experiences with guests, through attentive, personalized service.
- Built rapport with guests, effectively addressing questions and resolving concerns to ensure positive experiences.
- Built rapport with guests, answered questions, and resolved concerns with professionalism and care.
- Managed cash handling and independently opened and closed the shop as a trusted keyholder.
Shift Leader
1 Year 5 Months- Welcomed guests, guided menu selections, and processed orders accurately through POS.
- Prepared food and specialty beverages to quality, presentation, and food-safety standards.
- Coordinated staff, resolved customer concerns, and handled cash and closing duties.
Education
High School Diploma
Skills
Guest Relations & Personalized Service
Hospitality
Menu Guidance
Cash Handling
Team Coordination
Attention to Detail
Conflict Resolution
Professional Communication
Certification
Washington MAST Permit | Washington Food Worker Card
Timeline
Shift Coordinator
Salt & Straw
09.2025 - 10.2026Read More
Shift Leader
Pochi Cafe
06.2023 - 11.2024Read More
King's High School
High School Diploma
Read More