Anissa Mattes
Fontana,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, artistically innovative, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
New Balance Factory Store
Ontario, CA
11.2020 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Placed special orders or called other stores to find desired items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Helped customers by answering questions and locating merchandise.
Dance Instructor
Inspirations Dance Studio
Redlands, CA
07.2023 - Current
- Demonstrated proper technique while teaching new movements or steps.
- Monitored student performance and offered feedback to support goal achievement.
- Assessed students' progress and structured lesson plans to facilitate continued learning.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Built positive relationships with students, parents, colleagues and administrators.
Front of House Team Member
Panda Express
Fontana, CA
08.2020 - 11.2020
- Explained menu items, took orders and delivered food courses according to instruction.
- Monitored temperatures of prepared food and cold-storage area.
- Assembled and served meals according to specific guest requirements.
- Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
- Operated cash registers accurately and efficiently processed payments from customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Associate of Arts - Communications
Chaffey College
Rancho Cucamonga, CA05-2024
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga, CA05-2020
Skills
- Interior retail displays
- Visual Merchandising
- Marketing knowledge
- Display Setup
- Customer Service
- Money Handling
- Product Knowledge
- Retail Merchandising Expertise
- Teamwork
- Positive and Professional
- Inventory Control
- Creative Cloud proficiency
Timeline
Dance Instructor
Inspirations Dance Studio
07.2023 - Current
Retail Sales Associate
New Balance Factory Store
11.2020 - Current
Front of House Team Member
Panda Express
08.2020 - 11.2020
Associate of Arts - Communications
Chaffey College
High School Diploma -
Rancho Cucamonga High School
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