- Acting and Theater - Been a student of an private acting coach for 7 years Helped developed an "Cold Read" group Giving feed back on scripts and creative writing Just completed an Actor's Workshop performance
- Yoga
- Reading
- Interior Design
- I participate in low-impact exercises to strengthen core muscles
- Fashion
- Watching Movies and TV Shows
- Music
- Exploring various forms of art, such as theatre and movie lighting and interior design Reading, as a group, the works of script writers, major play-writes, local play-writes and local story developers to nurture creativity and personal growth
Marie Saddoris
Fair Oaks,CA
Summary
Dynamic sales professional with extensive experience at Macy’s Inc., excelling in customer service and retail sales. Proven track record of enhancing customer loyalty through personalized recommendations and effective upselling. Skilled in problem resolution and relationship building, consistently achieving high sales conversion rates while fostering a collaborative team environment.
Overview
30
30
years of professional experience
Work History
Big Ticket Sales Associate
Macy’s Inc
10.2009 - 03.2025
- Delivered exceptional customer service through clear communication and prompt resolution of issues or disputes.
- Achieved high sales conversion rates by effectively addressing customer inquiries and concerns.
- Maximized revenue through upselling and cross-selling.
- Improved customer loyalty with personalized recommendations based on individual preferences and interests.
- Contributed to a positive work environment by collaborating with team members and sharing best practices for sales success.
- Boosted customer satisfaction by implementing new sales strategies and optimizing the retail environment.
- Used POS system to enter orders, process payments and issue receipts.
Designer and Sales Associate
Ethan Allen Design Center
02.2006 - 12.2008
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Lighting Designer and Visual Merchandiser
Lighting Designs and MoreLove
05.2004 - 02.2006
- Determined best lighting design and techniques according to location and situation.
- Boosted sales by creating visually appealing retail displays to showcase available products and services.
- Implemented innovative retail display techniques that improved product visibility and boosted store sales significantly.
- Boosted retail sales through effective product demonstrations and educating clients on proper application techniques.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- Assisted in organizing and executing in-store promotions, driving increased foot traffic to retail locations.
Customer Service Representative and Provisioner
MCI Telecommunications
11.1994 - 03.2002
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Resolved customer's issues of, local and national outages, by troubleshooting the MCI network. Order approval and equipment assignment through the MCI network.
- Managed local telephone exchange relationships for order assignment deadlines.
Education
Associate of Arts - Interior Design
California Academy of Merchandising, Art & Design
Sacramento, CA02-2002
Skills
- Goal oriented
- Reliability
- Retail Sales Experience
- Retail sales campaigns
- Retail Industry Trends
- Retail sales customer service
- Interior retail displays
- Retail store layouts
- Active listening
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Complaint handling
- Payment processing
- Professional telephone demeanor
- Order processing
- Prioritization
- Building rapport
- Technical support
- Product sales
- Brand representation
- Sales closing
- Customer service
- Retail store support
Accomplishments
- Achieved a timely store closure through effectively helping with selling off an entire showroom of furniture, mattresses, rugs and accessories. Plus helping to ensure all the store's fixtures were sold and removed.
At MCI I received 4 awards for outstanding customer service and 1 award for Spirit of Excellence.
While developing professional business practices It became vitally important to me that my customers are well supported and represented. Listening and follow through are paramount.
Interests
In 2023 I achieved Million Dollar status at Macy’s Sunrise
Through my hard work and dedication, I was able to reach a milestone in my performance at Macy's Big Ticket (Furniture, mattresses and rugs). I reached Million Dollar Status.
Timeline
Big Ticket Sales Associate
Macy’s Inc
10.2009 - 03.2025
Designer and Sales Associate
Ethan Allen Design Center
02.2006 - 12.2008
Lighting Designer and Visual Merchandiser
Lighting Designs and MoreLove
05.2004 - 02.2006
Customer Service Representative and Provisioner
MCI Telecommunications
11.1994 - 03.2002
Associate of Arts - Interior Design
California Academy of Merchandising, Art & Design
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