Claire bowman

Provided excellent problem-solving abilities when addressing complex situations such as seat changes or cancellations due to unforeseen circumstances. Ensured efficient ticket distribution by organizing will-call pickups and managing box office operations. Handled cash transactions accurately, ensuring proper accounting of daily sales figures. Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems. Performed cash, card, and check transactions to complete customer purchases. Operated cash register to record transactions accurately and efficiently. Handled cash with high accuracy and took care to check bills for fraud.

Customer inquiries and process ticket sales via phone, mail, and walk-up orders. Responsible for daily reconciliation of ticket sales and payments, mobile ticket helps zones, the compliance pass entrance, will call distribution and scanning operations. Processed refunds and exchanges in accordance with company policy. Assisted customers in navigating the online ticketing platform, resulting in a seamless purchasing experience.

Help operations staff in all event and facility-related areas (event setup/breakdown, general facility upkeep, and other assigned duties, works at home for sporting events on nights and weekends throughout the fall, winter, and spring seasons. Collaborated with team members on event planning and execution, resulting in successful campus events and activities.

Greeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Assist with help at the front office with cashier, pay for rent on cabins, RV sites, rentals, book birthday parties or on the water activities, help with any money concerns.