Darrick DeBoard
Nottingham,MD
Summary
Proven Big Ticket Sales Associate skilled in customer service, product knowledge, and transaction processing.
Detail-oriented, committed to enhancing the shopping experience through persuasive communication, effective visual merchandising, and prompt issue resolution.
Overview
10
10
years of professional experience
Work History
Big Ticket Sales Associate
Macys Department Store
Towson, Maryland
07.2025 - 03.2026
- Assisted customers to select Big Ticket purchases, (such as Furniture, Mattresses and Rugs) and provided detailed product information.
- Processed transactions accurately using the store's point-of-sale system (HSS).
- Ensured customer satisfaction by effectively coordinating issue resolution with customer service.
- Maintained product displays and ensured showroom organization (Schematics, Swatches)
Jewelry Sales Associate
Macys Department Store
Towson, Maryland
11.2024 - 07.2025
- Guided customers in selecting jewelry pieces that aligned with their preferences, through aesthetics and detailed product information, enhancing their shopping experience.
- Organized and maintained product displays to create an inviting shopping environment that encouraged customer engagement.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Educated customers on jewelry care and maintenance techniques.
- Handled customer inquiries and resolved concerns effectively and professionally.
Supply Assistant Manager
Citizens Care & Rehabilitation Center
Havre de Grace, Maryland
08.2016 - 10.2024
- Coordinated supply inventory to ensure timely availability of essential materials (food, medical, janitorial).
- Maintained detailed records of incoming and outgoing supplies to support efficient inventory management.
- Assisted with processing invoices for accounts payable to ensure accurate financial tracking.
- Provided IT assistance to colleagues to resolve technical challenges.
- Designed monthly newsletter "The Chit-Chat"
Skills
- Sales techniques
- Product knowledge
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Customer service
- Adaptability
Timeline
Big Ticket Sales Associate
Macys Department Store
07.2025 - 03.2026
Jewelry Sales Associate
Macys Department Store
11.2024 - 07.2025
Supply Assistant Manager
Citizens Care & Rehabilitation Center
08.2016 - 10.2024