TERESA GRIFFITH
Oak Harbor,WA
Summary
Hospitality professional with over 14 years of experience creating welcoming, memorable guest experiences in fast-paced restaurants and bars. Recognized for building genuine relationships with guests, anticipating needs, and maintaining a calm, positive presence during high-volume service. Experienced in bartending, full-service dining, and personalized food and beverage recommendations that enhance the guest experience while naturally increasing sales. Known for professionalism, attention to detail, and a genuine passion for making every guest feel valued.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Remote High-Ticket Sales Closer & Setter
Independent Contractor
01.2025 - Current
- Enhanced communication, active listening, and relationship-building through consultative client interactions to foster client loyalty.
- Streamlined follow-up systems to ensure timely communication and deliver exceptional client experiences.
- Closed high-value sales through effective negotiation and relationship-building techniques.
- Developed and maintained strong client relationships to foster repeat business and referrals.
- Utilized CRM software to track leads, manage pipeline, and analyze sales metrics for strategic adjustments.
Waitress & Bartender
El Cazador Mexican Grill & Cantina
05.2021 - Current
- Delivered welcoming dining experiences through attentive, personalized service in fast-paced restaurant.
- Cultivated lasting guest relationships that fostered repeat business through genuine hospitality.
- Improved guest satisfaction with tailored food, beverage, and cocktail recommendations.
- Maintained exceptional service while managing multiple tables during high-volume shifts.
- Managed multiple tables efficiently, balancing order accuracy and guest satisfaction.
Real Estate Broker
Self-Employed
01.2024 - 01.2025
- Facilitated complex transactions for clients, ensuring clarity and thoroughness throughout the process.
- Negotiated contracts to secure favorable terms for clients and enhance property transactions.
- Conducted market analysis to identify trends and inform strategic pricing strategies for listings.
- Developed marketing plans utilizing digital platforms to increase property visibility and attract potential buyers.
Waitress & Bartender
Riverside Café & Lounge
01.2018 - 01.2021
- Provided attentive service in restaurant and lounge environments, ensuring customer satisfaction during busy shifts.
- Prepared beverages and managed opening, closing, stocking, and cash-handling tasks to support smooth operations.
- Delivered exceptional customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale systems.
- Managed multiple tables efficiently while maintaining high service standards.
Hostess → Server
San Remo's Mediterranean Grill
01.2011 - 01.2016
- Promoted to Server for delivering exceptional guest service and demonstrating reliability and consistent performance.
- Served high-volume sections and assisted in training new staff while supporting daily restaurant operations.
Education
Diploma -
Oak Harbor High School
Oak Harbor2011
Coursework -
Skagit Valley College
Oak Harbor, WASkills
- Professional Communication
- Sales Techniques
- Conflict Resolution
- Sales Strategy
- Product Knowledge
- Client Engagement
- Negotiation Skills
- High-Volume Service
- Market Research
- Opening & Closing
- Bartending & Cocktail Service
- Full-Service Dining
- Food & Beverage Pairings
- Wine
- Beer
- Lead Generation
- Inventory Support
Certification
- Washington MAST Permit
- Washington Food Worker Card
- Valid Driver's License
Timeline
Remote High-Ticket Sales Closer & Setter
Independent Contractor
01.2025 - Current
Real Estate Broker
Self-Employed
01.2024 - 01.2025
Waitress & Bartender
El Cazador Mexican Grill & Cantina
05.2021 - Current
Waitress & Bartender
Riverside Café & Lounge
01.2018 - 01.2021
Hostess → Server
San Remo's Mediterranean Grill
01.2011 - 01.2016
Diploma -
Oak Harbor High School
Coursework -
Skagit Valley College