Summary
Overview
Work History
Education
Skills
Timeline
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TRAE DOUGLAS

TRAE DOUGLAS

Summerville,SC

Summary

Authorized to work in the US for any employer Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

9
9
years of professional experience

Work History

Remote High Ticket Sales Closer

Simply Close
Summerville, SC
09.2022 - Current
  • Help online coaching course creators increase their bottom line revenue by closing their leads on commission only.
  • Love helping people and especially helping entrepreneurs scale their business by joining their companies and closing deals for them.
  • SimplyClose graduate - Over the past six months I have been apart of the SimplyClose program and over this time I have been training and getting real life experience selling/roleplaying offers like B2B, B2C, and fitness programs.
  • Developed strong communication and organizational skills through working on group projects.

Student Intern

Carolina Neurological Clinic
Summerville, SC
08.2021 - 09.2021

Process

  • Completed 180+ hrs of working in the billing department at the Carolina Neurological Clinic
  • Print and post statements. talked With Patients and Scheduled appointments.
  • Talked to patients about their bills and payment arrangements.
  • Updated Patient Accounts.

Delivery Driver Helper

UPS
Summerville, SC
11.2019 - 01.2020
  • Assisted driver organizer and deliver packages.
  • Delivered wide variety of products , including food, and medicine.
    Assured signature required packages arrived at destination
  • Increased productivity of delivery rate by 25%

Work Cashier

Barberitos Mexican Southwestern Grill and Cantina
Columbus, GA
01.2017 - 03.2017
  • Server food to customers
  • Cook and prepare food for customers
  • Established clean kitchen environment
  • Organize all food products and make sure all produce is fresh

Express Mailer

TSYS Payment Solutions
Columbus, GA
12.2015 - 09.2016
  • Work in mailroom
  • Process and verify banks cards such as Visa, Master Card, and American Express
  • Box and ship out express mail through FedEx and UPS
  • Move and organize boxes over 10 pounds
  • Work on assembly line to seals packages.
  • Load and stock Fed X and UPS boxes onto trucks for shipping.
  • Applied effective time management techniques to meet tight deadlines

Contractor

Kia Motors Manufacturing Georgia
West Point, GA
07.2015 - 11.2015
  • Built both left and right hand body sides of cars
  • Built roof of cars
  • Control mechanical jigs that weld car parts
  • Organize car parts

Valet Parking Attendant

Columbus Country Club
Columbus, GA
10.2013 - 07.2015
  • Driver organizer and deliver packages
  • Delivered wide variety of products , including food, and medicine
  • Assured signature required packages arrived at destination, Park and retrieve vehicles
  • Handle luggage and various packages for customers
  • Record keeping and organization of claim tickets and keys
  • Greet customers in professional and courteous manner
  • Supports Staff initiatives and compliances
  • Train new valets
  • Golf Concession
  • Sold over $2,000 in golf retail and concessions
  • Provided golf transportation for customers
  • Server
  • Dining room preparation
  • Adhered to sanitation, safety, and alcoholic regulations and policies
  • Maintained professional and courteous dining experience for customers through order placements.

Education

Certificate in Medical Billing & Coding - Medical Insurance Billing

Miller-Motte College
North Charleston, SC
10.2020

High School Diploma -

Shaw High School
Columbus, GA
05.2014

Skills

  • Client Satisfaction
  • Interpreting instructions, reading maps, and solving problems
  • Logic & Verbal Reasoning — Highly Proficient
  • Development in any professional field
  • Customer Service
  • Leadership
  • Negotiation
  • Decision Making
  • Manage multiple priorities
  • Excellent vocal, written and interpersonal communications knowledge of PC/applications
  • Retail
  • Sales Expertise
  • Product Strategies
  • Staff Training
  • Sales experience
  • Sales abilities

Timeline

Remote High Ticket Sales Closer

Simply Close
09.2022 - Current

Student Intern

Carolina Neurological Clinic
08.2021 - 09.2021

Delivery Driver Helper

UPS
11.2019 - 01.2020

Work Cashier

Barberitos Mexican Southwestern Grill and Cantina
01.2017 - 03.2017

Express Mailer

TSYS Payment Solutions
12.2015 - 09.2016

Contractor

Kia Motors Manufacturing Georgia
07.2015 - 11.2015

Valet Parking Attendant

Columbus Country Club
10.2013 - 07.2015

Certificate in Medical Billing & Coding - Medical Insurance Billing

Miller-Motte College

High School Diploma -

Shaw High School
TRAE DOUGLAS