Aaron Taylor
New Albany,IN
Summary
Diligent and dependable candidate with a proven track record of consistently meeting needs, improving processes and exceeding requirements in team environments. Hardworking and always willing to take on added responsibilities to meet goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Trailblazer
Salesforce Trailhead Academy
02.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Achieved qualification for "Ranger" ranking (100+ Badges)
- Accomplished "Admin Super Set" capstone assessment.
Business Analyst
Patton Logistics, Inc
07.2021 - 08.2022
- Collaborated with stakeholders to define project objectives and criteria.
- Created customized, data-driven reports to measure performance against KPIs in visually appealing format.
- Performed gap analysis to identify areas of improvement.
- Created and modified procedures to solve complex issues.
Shift Supervisor
Starbucks
05.2019 - 10.2021
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated tasks to take advantage of individual abilities and meet expected demands.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cash Office Administrator
TJ Maxx
04.2014 - 11.2019
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, balanced registers, and tracked expenses.
- Oversaw front register operations and maintained exceptional levels of customer service in all interactions.
Education
Bachelor of Arts - International Business
University of Indianapolis
Indianapolis, IN06.2020
Skills
- Business Process Improvement
- Requirements Gathering
- KPI Tracking
- Data Analysis
- Workflow Analysis
- Process Optimization
- Project Management
- CRM Systems
- Operations Analysis
- Gap Analysis
Certification
- Certified Salesforce Administrator
Timeline
Trailblazer
Salesforce Trailhead Academy
02.2023 - Current
Business Analyst
Patton Logistics, Inc
07.2021 - 08.2022
Shift Supervisor
Starbucks
05.2019 - 10.2021
Cash Office Administrator
TJ Maxx
04.2014 - 11.2019
Bachelor of Arts - International Business
University of Indianapolis
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