Tamara Dawedeit
Bullhead City,AZ
Summary
Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
24
24
years of professional experience
Work History
Front End Cashier
Sam's Club
Bullhead City, AZ
02.2022 - Current
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets and debris.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Bartender
Avi Casino
Laughlin, NV
11.2019 - 03.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
Bartender
Cocktails
Bullhead City, AZ
11.2014 - 06.2019
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed cash and bar revenue during special promotions or sporting events.
- Consulted with managers to organize special events and promotions.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Improved and applied social media marketing strategies to increase patronage.
- Orchestrated numerous private parties, business meetings and formal engagements.
Bartender and Cocktail Server
Boomers Cocktails
Long Beach, CA
01.2000 - 07.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Collected orders and relayed them to bartenders quickly and accurately.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Kept track of event finances, initial deposits, due payments and final balances.
Education
Court Reporting
Long Beach City College
Long Beach, CA08.1981
Skills
- Customer Transactions
- Work Task Prioritization
- Credits and Refunds
- POS Inventory System Operation
- Cash Register Operation
- Customer Relations
- Liquor Regulations and Compliance
- Cooperative Attitude
- Customer Complaint Resolution
- Efficient Service
- Cash Counting
- Consultative Sales Approach
- Front-End Support
- Advising and Coaching
- Signage Updates
- Rewards Tracking
- Maintaining Clean Work Areas
- Belt Conveyors
- Hygiene Standards
- Special Requests
- Team Goals
- Effective Working Relationships
- Checkout Station Oversight
- Shopping Cart Collection
- Check Cashing
- High-Volume Environments
- Phone Systems
- Coin and Currency Counting
- Return and Exchange Processing
- Food Allergies
- Service Minded
- Effective Customer Communication
- Team Contribution
- Adaptable and Flexible
- Transaction Balance Sheets
- Brand Promotion
- Billing and Payment Processing
- Operational Efficiency and Safety
- Telephone Reception
- Station Preparation
Timeline
Front End Cashier
Sam's Club
02.2022 - Current
Bartender
Avi Casino
11.2019 - 03.2020
Bartender
Cocktails
11.2014 - 06.2019
Bartender and Cocktail Server
Boomers Cocktails
01.2000 - 07.2018
Court Reporting
Long Beach City College
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