Yazlin Perez

• Interpersonal skills for developing personal connections with prospective renters, keeping current renters happy and reducing turnover
• Communication, including verbal and written skills, are essential to the lease development functions of a Leasing Consultant, including answering tenant questions and expediting the lease application process
• Ability to translate financial and legal real estate terminology into common language
• Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures and financial transactions
• Some accounting and invoicing and posting rental payments and application fees
• Software: Yardi Pro
• Trainings: Gracehill.

• Major goals and responsibilities: Operate property at highest potential, Motivate and supervise all onsite employees and contractors hired by the company
• Responsible for the physical condition and maintenance of the community
• Daily activities: Collect all income and ensure that all money collected during the business day is deposited in the bank that evening
• Pursue delinquent accounts by daily contact and file legal action on delinquent accounts at the appropriate time
• Control all property expenses, complete monthly market surveys and maintain current knowledge of the local market
• Prepare lease and renewals
• Continually inspect the community and implement and implement an ongoing maintenance and improvement plan
• Continue ongoing training programs for all onsite employees
• Perform any duty necessary to gain maximum net operating income for the property
• Be a good communicator, listener, have excellent skills dealing with people and be customer service oriented
• Set good, professional examples for staff and contractors
• Possess and continually improve the skills necessary to perform job responsibilities
• Duties: As a Leasing Professional stand and greet the prospects with enthusiasm, smile, and handshake, invite prospect to the desk/table, offer whatever refreshments are available
• Engage in short conversation to determine needs
• Tour of property, and model apartments
• Collect money, and deposit to bank daily
• Complete market survey, and shop the competition
• General office duties such as Purchase Orders, Invoicing, filing, telephone etiquette, imputing work orders in the M.R.I system, following up with clients, and residents
• Trainings: Lease Hawk, and NALP.

• Duties: Responsible for initial assessment of family’s concrete needs
• Responsible to advocate for clients pertaining prior sanctions in Public Assistance case
• Responsible for providing escorts to Hospital, School, N.Y.C.H.A (Housing) Court
• Responsible for providing weekly and monthly progress reports
• Responsible for coordination of Parenting Skills Training and Women’s Domestic Violence Support group
• Responsible for taking minutes during staff meetings
• Mandated to attend trainings
• Assist, and participate in Women’s Support Group (Domestic Violence)
• Trainings: Child Abuse and Maltreatment Identification and Reporting
• P.R.O.M.I.S and Connections system knowledge
• Child Support Regulations
• Medicaid Managed Care
• Domestic Violence Counseling
• Parenting
• Cornell University NYC Nutrition and Health workshop series
• HIPAA law knowledge.

Answering telephones, data entry, filling and provide with monthly report

Operator Duties: Managed orders from customers. Data entry. Responsible for finalizing all sale
transactions.