Francesca Piccirilli
Sublimity
Summary
Caring and dependable professional with experience working with children as a nanny and strong communication skills from customer service and sales roles. Currently pursuing my teaching degree and excited to support students, assist teachers, and help create a positive learning environment.
Overview
7
7
years of professional experience
Work History
Sales Representative
T Mobile Call Center
02.2022 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Identified customer needs and provided tailored product recommendations to enhance satisfaction.
- Collaborated with team members to develop effective sales strategies and achieve targets.
- Conducted market research to identify trends, competitor activities, and new opportunities for growth.
- Developed comprehensive sales presentations that effectively communicated product benefits to diverse audiences.
- Analyzed sales data to inform decision-making and refine sales approaches for optimal results.
Front Desk Representative
European Wax Center
07.2021 - 02.2022
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Welcomed customers with friendly greeting, answered general questions, gathered the nature of visit and directed to specific offices.
In-Home Nanny
Care.com
04.2019 - 07.2021
- Supervised daily activities and ensured safe play environments for children.
- Developed engaging educational activities to promote cognitive, social, and emotional development.
- Implemented routines that encouraged healthy habits, including meal planning and physical activity.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
Education
Highschool Diploma -
Regis High School
Stayton, OR06.2019
Associate of Arts - Early Childhood Education
Chemeketa Community College
Salem, OR06.2028
Skills
- Small group or 1 on 1 support
- Clear communication with teammates and peers
- Emotionally supportive
- Active listener
- Child development
- Behavior support
- Patience
- Experience supporting diverse communities
Timeline
Sales Representative
T Mobile Call Center
02.2022 - Current
Front Desk Representative
European Wax Center
07.2021 - 02.2022
In-Home Nanny
Care.com
04.2019 - 07.2021
Highschool Diploma -
Regis High School
Associate of Arts - Early Childhood Education
Chemeketa Community College