Tonya Dillon
medical assistant
BELLS,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Assistant
E-Vitals Life/Healthy Heart Cardiology
Sherman, Texas
10.2020 - 02.2024
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Oriented and trained new staff on proper procedures and policies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed medical records management, including filing, organizing and scanning documents.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
DFW PMA
Sherman, Texas
02.1998 - 10.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Taught patients about medications, procedures, and care plan instructions.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Education
Medical Assisting
Grandfathered On The Job Tranining
Online Testing09.2014
Skills
- Dementia and Alzheimer's knowledge
- Office Support
- Medical Procedures
- Knowledge of EKG rhythm interpretation
- Supply Management
- Patient Flow Management
- Customer Service
- Adaptable
- Insurance Verification
- Electronic Charting
- Medical terminology in [Languages]
- Advising Patents
- Clinical Documentation
- Treatment Room Preparation
- Data Entry
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
E-Vitals Life/Healthy Heart Cardiology
10.2020 - 02.2024
Medical Assistant
DFW PMA
02.1998 - 10.2019
Medical Assisting
Grandfathered On The Job Tranining