Dillon Tscheu
San Antonio,TX
Summary
Dedicated professional with a strong background in mobile service operations and safety compliance. Expert in educating customers and resolving issues efficiently, committed to maintaining high standards of service and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Auto Glass Technician
Safelite
San Antonio, TX
02.2026 - Current
- Managed high-volume mobile service territory in the greater San Antonio area, fulfilling work orders independently.
- Conducted thorough physical inspections on various vehicle frameworks pre- and post-repair.
- Educated customers on structural requirements, managing expectations and resolving complaints to enhance customer satisfaction.
- Maintained a flawless safety record operating mobile service vans and equipment, ensuring compliance with safety standards in diverse field conditions.
Lead Technician
Onecor Services
San Antonio, Texas
03.2019 - 06.2025
- Reduced equipment downtime by 30% by identifying system failures early and implementing preventive checks.
- Conducted rigorous quality control and structural inspections on completed technical and mechanical systems.
- Coordinated daily assignments for team of field technicians, enhancing regional coverage and responsiveness.
- Resolved service complaints and de-escalated customer issues on-site, strengthening client relationships and satisfaction.
Maintenance Technician
Clow Stamping Company
Merrifield, Minnesota
10.2017 - 03.2019
- Developed emergency response protocol for equipment breakdowns, reducing production delays and ensuring timely restoration of operations.
- Repaired mechanical and electrical systems to minimize downtime in operations.
- Executed diagnostic troubleshooting and mechanical repairs on machinery, ensuring operational readiness under tight deadlines.
- Performed routine maintenance on machinery and equipment to ensure optimal performance.
- Inspected production areas for safety hazards and compliance with regulations.
Hazmat Tanker Driver
Danco Transport
Clear Lake, Minnesota
05.2014 - 10.2017
- Transported hazardous chemical loads securely across commercial highways while adhering to strict DOT standards, ensuring compliance and safety.
- Operated hazmat tanker vehicles in compliance with safety regulations.
- Handled hazardous materials safely during transport to ensure compliance with regulations. during transport to prevent spills and leaks.
- Maintained an unblemished safety record through meticulous pre-trip and post-trip structural truck inspections, contributing to operational safety and reliability.
- Conducted pre-trip inspections to ensure vehicle readiness and safety.
Education
GED -
Brainerd HighSchool
Brainerd, MN05-2010
Skills
- Vehicle inspection
- Mobile service operations
- Equipment maintenance
- Safety compliance
- Quality assurance
- Troubleshooting techniques
- Problem solving
- Customer education
- Customer relationship management
- Attention to detail
- Effective communication
Timeline
Auto Glass Technician
Safelite
02.2026 - Current
Lead Technician
Onecor Services
03.2019 - 06.2025
Maintenance Technician
Clow Stamping Company
10.2017 - 03.2019
Hazmat Tanker Driver
Danco Transport
05.2014 - 10.2017
GED -
Brainerd HighSchool